Home › Forums › Bug Reports and Feature Requests › Import error : no module named max_plugin
Subject: problem when running the functions in 3dsmax
I’m having problem when executing the actions of verge3d. the following error appears
Maxscript macroscript error esception
traceback (most recent call last ) ;
import error : no module named max_plugin
how do I solve this?
What version of Verge3D and 3ds Max you have installed? Please try steps from this guide to resolve your issue.
Verge3D’s Tech Chief
FB | Twitter | VK
the 3dsmax version I’m using is 2020, and the 3d verge is 3.7.1.
already uninstalled verge and installed it again and gave the same error, I also installed the new version 3.8 to test and gave the same error.
and the installation directory I’m keeping the default C:\Users\User\verge3d_max
It’s possible that this happens because your user name contains international characters. Please try another path, such as C:\verge3d_max or switch to more recent 3ds Max version (i18n characters work without issues in Max 2021+).
Test your math:
Log in / Register