black screen (but local works fine)

Tagged: black screen, bug, urgent

This topic has 7 replies, 5 voices, and was last updated 1 year, 8 months ago by gf3d.

Viewing 8 posts - 1 through 8 (of 8 total)

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2022-07-28 at 3:45 pm #54464

fra96
Customer

Hi, I’m working on webapp, and after several UI changes, the product was ready to be delivered, but after publishing it when you clicked the link it appears just a black screen.
The product is pretty simple there are three models you can choose from
you can tap on 3D buttom to see the details of each model.
But in localhost the same product works just fine.
Can you tell me pls what did go wrong?

2022-07-28 at 7:26 pm #54471

xeon
Customer

any chance you can post a link?
You may be missing your world map?
Lots of possibilities.

Xeon
Route 66 Digital
Interactive Solutions - https://www.r66d.com
Tutorials - https://www.xeons3dlab.com

2022-07-28 at 8:34 pm #54473

Crunch
Customer

Have you brought up your browser console inspector to check for errors?

I had a black screen earlier this week when running on local host/verge app manager, but I was doing some crazy experiments in blender (v 3.2.1) which I finally concluded ‘broke’ something in blender which jacked up the export verge gltf function.. After restarting blender and exporting a new gltf, everything was working again.

Like xeon said, lots of possibilities .. more info would help us help you troubleshoot.

2022-08-03 at 7:32 am #54597

fra96
Customer

Here’s the link to the folder project, any help would be very useful since this is not for me but for a client!

https://drive.google.com/drive/folders/1LPDpUk9GzHfmGy_kxQeB-7hIfO9SSY7d

2022-08-03 at 10:24 am #54602

kdv
Participant

I don’t see any problem…
https://cdn.soft8soft.com/…/Ab_Tape_app_wf/index.html

Puzzles and JS. Fast and expensive.

If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of meaning at all.

2022-08-03 at 10:35 am #54603

gf3d
Customer

I noticed the same …when the index.html ist started it runs fine…

When the Ab_Tape_app.html is started it shows a black screen…

Greets

ger

2022-08-03 at 10:43 am #54604

kdv
Participant

gf3d wrote:

When the Ab_Tape_app.html is started it shows a black screen

and in 1-2 secs shows the men’s shoe…

Puzzles and JS. Fast and expensive.

If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of meaning at all.

2022-08-03 at 10:45 am #54605

gf3d
Customer

Just szart the index.html in the main folder then it runs fine…

I´ve uploaded it on my page and started it over the unternett…

All was fine

Greets

Ger
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