AR Camera Crash on Android

Tagged: AR Mode

This topic has 7 replies, 4 voices, and was last updated 1 year, 5 months ago by kdv.

Viewing 8 posts - 1 through 8 (of 8 total)

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2022-11-16 at 4:23 am #57364

Alberto Leuro
Customer

Hello, Verge3D is the best, thanks for making everything easier.

I have this problem creating AR models, I test with the Farmer and everything is perfect, but when replicating the entire scenario, naming the objects, doing everything exactly the same, when entering AR mode the camera freezes. I would like to know if I need to activate something that is not so visible in the farmer example, and if it is possible to create an example with the licensed version.

Thanks a lot !

2022-11-16 at 5:05 am #57365

Alberto Leuro
Customer

I’m not a developer, but I hope this helps to find the solution.
I am using the version Version: 4.1.1 in the app manager
(Assistant screenshot)

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2022-11-16 at 5:06 am #57367

Alberto Leuro
Customer

I am using the version Version: 4.1.1 in the app manager

2022-11-16 at 5:18 am #57369

Yuri Kovelenov
Staff

Hi,

please make sure you have also updated the app itself
https://www.soft8soft.com/docs/manual/en/introduction/App-Manager.html#Update

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2022-11-17 at 12:50 am #57391

Alberto Leuro
Customer

Hello Yuri, thank you for your answer.

Indeed, it takes the augmented_reality
version and I upgraded it as you say in the forum, and the camera also freezes.

What else can I do to make it work?

2022-11-17 at 12:42 pm #57430

Alexander Kovelenov
Staff

Hi, feel free to share this app so we could take a look.

Soft8Soft Tech Chief
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2022-11-17 at 2:27 pm #57433

Alberto Leuro
Customer

hello, just take the augmented reality version that is on the official website, and try to upgrade it. With version 4.1.1 of verge3d the camera freezes. I am about to believe that v3d.js has something to fix.

your help please !

2022-11-18 at 2:23 am #57448

kdv
Participant

You have an error in your logic. Line 495 in visual_logic.js. Your script tries to read properties of an undefined object.

Puzzles and JS. Fast and expensive.

If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of meaning at all.
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