Sound not working when exporting the project

Tagged: sound

This topic has 7 replies, 2 voices, and was last updated 3 years, 6 months ago by enekio.

Viewing 8 posts - 1 through 8 (of 8 total)

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2021-12-04 at 6:30 pm #47562
enekio
Participant
Hi. I have put sounds to start at the beginning of the game I am making. With the Puzzle Editor it works just well, but when I upload it to the web or even use the Runnable version the sounds just don’t run, can you help me?
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1. Captura-de-pantalla-2021-12-04-a-las-19.27.34.png
2021-12-05 at 7:47 am #47567

haris
Customer

Can you share the link to your application or source file

2021-12-05 at 3:00 pm #47568

enekio
Participant

Sure:

https://drive.google.com/file/d/1umPhGamIejEN2wZK71poi_LnAwPbKlBr/view?usp=sharing

2021-12-05 at 4:29 pm #47569

haris
Customer

I figured out the problem, the first audio was not played because the user didn’t interact with the document, the interaction from user is necessary for auto-play, Check the guide: https://developer.chrome.com/blog/autoplay/

My advice for you is, you should create a button something like ‘start experience’ that appears in the intro, so when a user click it the first audio will auto-play.

Let me know if you have any questions!

harisimran1012@gmail.com

2021-12-05 at 5:06 pm #47571

enekio
Participant

Hi, I actually tried that before (because checked that solution in the forum), but still not fixing the problem.

I attach the project with that Initialitation button (the box that appears in front of the camera). Check it out please, this problem is driving me crazy!

https://drive.google.com/file/d/1dUW7UumuH1zOi_fpHfdGVODHehDeDKSE/view?usp=sharing

2021-12-05 at 5:36 pm #47572

haris
Customer

I uploaded scene and tried it works fine, instead of that box, you can create button with HTML and CSS.

https://cdn.soft8soft.com/AROAJSY2GOEHMOFUVPIOE:08e9303854/applications/Project2/IRENE TRENA.html

harisimran1012@gmail.com

2021-12-05 at 6:57 pm #47574

enekio
Participant

I tried the scene you attach but can’t listen to the sound (there is a sound 1 sec after the button is pressed). Everything works except for the sound actually.

2021-12-07 at 10:47 am #47711

enekio
Participant

Hi again, checked in another computer and the sound worked. Could it have something to do with having a Mac? (being the Mac the system where it doesn’t work and PC where it does?). If that so, is there a simple solution to this?

Thanks again.
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