little trouble with example downloading

This topic has 6 replies, 2 voices, and was last updated 1 week, 3 days ago by Alexander Kovelenov.

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2025-07-02 at 5:58 pm #82704
visualizer
Customer
Hi
I noticed a little problem while downloading the samples from asset library.
Why it is happening ? How to fix this?

I checked with other browser
I checked with cache clearing
I checked with other samples as well. same thing happening.
- This topic was modified 1 week, 5 days ago by visualizer.
Attachments:
1. screencast.mp4
2025-07-03 at 5:59 am #82708
Alexander Kovelenov
Staff
Hi,
It looks like something might be crashing. Please provide the content of the App Manager log, available on http://localhost:8668/log.
- This reply was modified 1 week, 4 days ago by Alexander Kovelenov.
Soft8Soft Tech Chief
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2025-07-03 at 11:25 am #82712
visualizer
Customer
HI
here it is
Attachments:
1. V3D-AM-INFO-Starting-App-Manager-se.txt
2025-07-03 at 12:48 pm #82715

Alexander Kovelenov
Staff

Thanks! Unfortunately, I don’t see any errors printed in the log. Perhaps something displayed in the browser console (F12) ?

Soft8Soft Tech Chief
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2025-07-03 at 3:18 pm #82725

visualizer
Customer

oh
console is absolutely clean …nothing shown as issue.

2025-07-03 at 3:19 pm #82726

visualizer
Customer

Any chances of clearing cache or some memory ot something specific to Verge’s local folder?

2025-07-04 at 5:44 am #82733

Alexander Kovelenov
Staff

You might try to reset App Manager settings and enter your license key a new. To do so, go to http://localhost:8668/reset.

Soft8Soft Tech Chief
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