3dsmax dll issue with uninstall, and render nodes

This topic has 6 replies, 2 voices, and was last updated 3 years, 9 months ago by Alexander Kovelenov.

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2020-07-14 at 9:46 am #30096

gracefulmonkey
Participant

Hi. I’ve been trying your demo out, and love it, but I had to uninstall it as when rendering through Deadline render manager our nodes were erroring as they reported a missing plugin. I used the uninstaller, and its gone, but the files I made with it now open with a missing dll error which is very annoying.
Do you have a fix for this?
We do plan to use the plugin in the future, having to install is on all machines is a pain. If I knew where the dll is I can add i to the machines. Or do you have a render plugin only?

2020-07-15 at 5:37 pm #30154

Alexander Kovelenov
Staff

Hi,
That’s strange, the plugin DLL should be deleted automatically. Have you tried restarting 3ds Max / (or Windows)? If problem persists, remove/rename the Verge3D installation directory altogether.

Soft8Soft Tech Chief
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2020-07-16 at 2:50 pm #30220

gracefulmonkey
Participant

Hi, Rebooted and still an issue. And a freelancer just opened a file and found verge3d things relating to camera parameters. Not good.

I cant find an install folder so must be gone, is it in programs?

2020-07-16 at 3:49 pm #30228

Alexander Kovelenov
Staff

In the default case (you have not changed destination directory in the installer), it should be located in the C:\Users\YouName directory. Try to remove it from there. Alternatively, you might remove the path from the “Configure System Paths” dialog:

Soft8Soft Tech Chief
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2020-07-16 at 3:56 pm #30231

gracefulmonkey
Participant

cool, found the folder and got rid of it now. Also removed from the system paths.
I’ll monitor and see if its still an issue. Thanks

2020-07-17 at 8:36 am #30254

gracefulmonkey
Participant

Got the missing dll error again today on a scene I hadnt opened yet.
Also we have had to write a script to remove all the old attributes left behind. I’ll share this later.
Still cant get the light lister to open, we think its due to the attributes, not Vray.

2020-07-19 at 7:50 am #30319

Alexander Kovelenov
Staff

Looks like this DLL is not from Verge3D but some other plugin. Verge3D does not have such a strong dependency between loaded libraries and assets. As for VrayLister bug, the issue was confirmed by Chaos Group developers and should be fixed in Vray Next – version 4.30.02 or above.

Soft8Soft Tech Chief
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