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3DSM App Manager Puzzles not updating…

Home Forums Graphics / 3ds Max 3DSM App Manager Puzzles not updating…

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  • #3025
    rockybaceable
    Participant

    Hello,

    I love this product already. I am having a small problem, though. Regardless whether I use 3DS Max 2017 or 2018, whenever I open the Verge 3D App Manager and try to open my project’s puzzle, the model does not seem to update (it still shows the silver cube).

    Is there a step I may be missing?

    The 3D .MAX file seems to be in the correct location. If I open the file that’s in the directory or if I click the 3ds logo in the App Manager, it opens the correct file. I even exported a GLTF file and tried it that way, but when I open Puzzles it still shows the silver cube.

    I’m sure it’s something small that I’m missing, but could someone help me out?

    Thank you!

    -Rocky

    #3028

    The 3D .MAX file seems to be in the correct location. If I open the file that’s in the directory or if I click the 3ds logo in the App Manager, it opens the correct file. I even exported a GLTF file and tried it that way, but when I open Puzzles it still shows the silver cube.

    Do you overwrite previews gltf file or exported to a new one? Try to delete the default created gltf file, alos try to disable cash in your browser in preferences.

    Co-founder and lead graphics specialist at Soft8Soft.

    #3109
    rockybaceable
    Participant

    hi Mikhail,

    thanks, that seemed to work. I am now able to update my App Manager view by refreshing the cache.

    -Rocky

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