We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.

3DSM App Manager Puzzles not updating…

Home Forums Graphics / 3ds Max 3DSM App Manager Puzzles not updating…

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #3025
    rockybaceablerockybaceable
    Participant

    Hello,

    I love this product already. I am having a small problem, though. Regardless whether I use 3DS Max 2017 or 2018, whenever I open the Verge 3D App Manager and try to open my project’s puzzle, the model does not seem to update (it still shows the silver cube).

    Is there a step I may be missing?

    The 3D .MAX file seems to be in the correct location. If I open the file that’s in the directory or if I click the 3ds logo in the App Manager, it opens the correct file. I even exported a GLTF file and tried it that way, but when I open Puzzles it still shows the silver cube.

    I’m sure it’s something small that I’m missing, but could someone help me out?

    Thank you!

    -Rocky

    #3028

    The 3D .MAX file seems to be in the correct location. If I open the file that’s in the directory or if I click the 3ds logo in the App Manager, it opens the correct file. I even exported a GLTF file and tried it that way, but when I open Puzzles it still shows the silver cube.

    Do you overwrite previews gltf file or exported to a new one? Try to delete the default created gltf file, alos try to disable cash in your browser in preferences.

    Co-founder and lead graphics specialist at Soft8Soft.

    #3109
    rockybaceablerockybaceable
    Participant

    hi Mikhail,

    thanks, that seemed to work. I am now able to update my App Manager view by refreshing the cache.

    -Rocky

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.