Technical issue with Woocommerce and puzzle

Tagged: puzzle woocommerce feature available

This topic has 15 replies, 3 voices, and was last updated 4 years ago by Michele Campagnoni.

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2021-10-14 at 4:00 pm #46174
Michele Campagnoni
Customer
Hi everyone, im trying to develop a configurator connected to Woocommerce, but once opened the dropdown menu in “feature available” puzzle located in the “System” section, the “Woocommerce” option is not appearing.

Consequently my configurator is not working.

Thanks in advance for your help!
Attachments:
1. Schermata-2021-10-14-alle-16.26.42.png
2021-10-14 at 6:22 pm #46181

haris
Customer

Hi,
Michele, can you please share the screenshots of your woo commerce configurator.So I can help you to solve it :)

2021-10-15 at 9:43 am #46199
Michele Campagnoni
Customer
Here’s the screenshot (it’s just 1 page by now)
Attachments:
1. Schermata-2021-10-15-alle-11.41.14.png
2021-10-15 at 10:18 am #46201

haris
Customer

Can you provide me the website link so i can test the configurator, i can give you the solution. :)

2021-10-15 at 12:22 pm #46204

Michele Campagnoni
Customer

Maroni

Thanks a lot!

2021-10-15 at 1:50 pm #46205

haris
Customer

Thanks for waiting i tried it on my smartphone it works fine but the texture buttons does not loaded do you want to see texture buttons on smartphone?

2021-10-15 at 2:05 pm #46208

Michele Campagnoni
Customer

Sorry i think ive attached the wrong link before

DEKA

2021-10-15 at 2:13 pm #46209

haris
Customer

Now i understand your problem, actually the application is loading on smartphone but it not responsive

2021-10-15 at 2:15 pm #46210

haris
Customer

Do you want to make it responsive?

2021-10-15 at 2:31 pm #46212

Michele Campagnoni
Customer

I haven’t designed it yet for responsive layout, the main problem by now is that the texture that can be selected into the configurator dont modify the 3d model in WP

2021-10-15 at 2:39 pm #46213

haris
Customer

That is easy to do you can try my service on fiverr https://www.fiverr.com/share/yAYD15

If you try my service i will not only solve your problem also i will tell you how it can be done so next time you if you are creating another project it will be easy for you to create it.

You can choose gold package for this :)

2021-10-15 at 3:07 pm #46217

Michele Campagnoni
Customer

U gave me no answer, you just trying selling your service

2021-10-15 at 3:12 pm #46218

haris
Customer

Sorry for this, the way to solve this issue is if you know how to use chrome debug tools you need to copy the dropdown selection options “id” and in verge 3d puzzles in “HTML” tab select on event of click puzzle
paste you id next to elem, for more information let me know, i will help you :)

2021-10-18 at 1:53 pm #46276

Yuri Kovelenov
Staff

Hi,

what browser and operating system are you running the Puzzles Editor on?

Chief 3D Verger | LinkedIn | X

2021-10-18 at 4:05 pm #46280

Michele Campagnoni
Customer

Hi Yuri!

Im running Chrome 94.0.4606.81 and Big Sur 11.6
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