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Ok, I Agree

open file not wok

This topic has 4 replies, 2 voices, and was last updated 4 years, 4 months ago by michele tamborino.

Viewing 5 posts - 1 through 5 (of 5 total)

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2021-02-09 at 3:52 pm #38279
michele tamborino
Customer
hi, I have a problem after verisone 3.4 (3.5 and 3.6) the open puzzle gives me an error in cosolle:

Uncaught TypeError: appInstance.controls.forceMouseUp is not a function
at openFile (visual_logic.js:1634)
at HTMLDivElement.<anonymous> (visual_logic.js:4764)

and does not allow me to upload any file
Attachments:
1. Senza-titolo-1.jpg
2021-02-10 at 6:33 am #38317

Yuri Kovelenov
Staff

Hi,

From your console output it looks like your app is still powered by Verge3D 3.1.

Please update it as shown here https://www.soft8soft.com/docs/manual/en/introduction/App-Manager.html#Update

Chief 3D Verger | LinkedIn | X

2021-02-10 at 12:46 pm #38343

michele tamborino
Customer

it works perfectly. thank you so much

2021-02-10 at 12:59 pm #38347
michele tamborino
Customer
sorry but everything seemed ok but now it gives me this error in console
Attachments:
1. error2.jpg
2021-02-10 at 1:06 pm #38350

michele tamborino
Customer

ok ok solved, I created a new app and found the file and copied to the one I upgraded to
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