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Brian

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Viewing 4 posts - 16 through 19 (of 19 total)
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  • Brian
    Customer

    Some answers to your questions:

    – Yes I am using wordpress.
    – The preloader runs perfectly on the local server, and the “html” file uploaded to wordpress runs perfectly, the problem exists as soon as I use embed it on a page. It completely fails to append the style ID to “display:none” The preloader runs fine but simply never hides itself when finished loading.

    -The issue is not that the app fails to load. It loads just fine, it just doesn’t set the ID to “display:none” when in an iframe.

    -I searched countless times in the console and I don’t see any errors.

    I don’t quite understand what to look for in the console. Is there a setting or an export function in google chrome that I can send to you?

    Brian
    Customer

    No, the problem is not solved. As far as helping goes. I am not sure what you could offer me via email that you couldn’t provide here in the forum.

    I am sorry if I am misunderstanding, and thank you for the offer. Any ideas how to fix it?

    in reply to: app stuck on preloader ONLY when embedded on website #46011
    Brian
    Customer

    Thanks for the offer. However, I would prefer to stick to communicating via this forum.

    Brian
    Customer

    I am having the exact same issue. When navigating to the .html file on the server, the custom preloader runs perfectly. But when I embed it with shortcode on a page, the preloader refuses to hide after loading. It doesn’t even acknowledge or append the div style.

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Viewing 4 posts - 16 through 19 (of 19 total)