Mesh distortion in web view

This topic has 5 replies, 3 voices, and was last updated 3 years, 1 month ago by Alexander Kovelenov.

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2021-03-11 at 7:40 am #39322

coldflame
Participant

Hi,
I’ve been working on a ring configurator project. It has a ring with 3 shape keys for width, height, and diameter. When I preview the model in the blender viewport it looks fine, but when I press the sneak peak button the mesh looks distorted in the web view. I’ve attached the screenshots for your reference. Thank you in advance.

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2021-03-11 at 9:14 am #39343

Mikhail Luzyanin
Staff

Difficult to say without seeing a mesh, can you share a blend file?

Co-founder and lead graphics specialist at Soft8Soft.

2021-03-12 at 4:16 am #39404

coldflame
Participant

Hi,
Thanks for the speedy reply Mikhail.
I have attached the blend file for your reference.

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2021-03-12 at 5:46 am #39406

Mikhail Luzyanin
Staff

Sorry, can’t see any difference. Can you point exactly places that are different.

Co-founder and lead graphics specialist at Soft8Soft.

2021-03-12 at 7:00 am #39409

coldflame
Participant

If you make all the shape keys value 1, there is mesh distortion at the place where the diamonds are.

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2021-03-12 at 7:48 am #39413

Alexander Kovelenov
Staff

Hi,
looks like it’s the normals issue. When you move your vertices with shape key, the normals can’t be calculated properly in Verge3D, since the triangles near the holes become really long. I’d recommend adding a protective edges near the holes making square loops which do not stretch. This way the model shading will be calculated properly.

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