Download GLTF puzzle not working with visibility

This topic has 17 replies, 3 voices, and was last updated 1 week ago by Alexander Kovelenov.

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2020-11-06 at 5:59 pm #35092
johngrigni
Licensee
If I use the ‘only visible’ option on the ‘export to gltf’ puzzle, it doesn’t work properly. There are many visible components that don’t get exported. I can’t really interpret the console feedback as anything relevant.
You can see the app here: https://cdn.soft8soft.com/AROAJSY2GOEHMOFUVPIOE:d4c42d0559/applications/Gridscape-AR/index.html
2020-11-07 at 9:29 am #35106
Yuri Kovelenov
Developer
Hi John,
How do we reproduce the issue?
3D Verger, the CEO
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2020-11-07 at 12:41 pm #35109
johngrigni
Licensee
Open up the app, wait a couple of seconds for it to load, then click on the Download button (first attachment). The ‘gridscape.gltf’ file downloads as expected. Open the file and be disappointed by what you see (second attachement), or more importantly, what you don’t see.
- This reply was modified 3 weeks, 3 days ago by johngrigni.
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2020-11-07 at 1:11 pm #35113
Yuri Kovelenov
Developer
What program are you using to view gltf files?
3D Verger, the CEO
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2020-11-07 at 1:12 pm #35114
johngrigni
Licensee
Blender 2.90
2020-11-07 at 1:15 pm #35115
johngrigni
Licensee
Blender 2.83 gives the same results, as does this website: https://gltf.insimo.com/
- This reply was modified 3 weeks, 3 days ago by johngrigni.
2020-11-09 at 6:33 am #35140
Yuri Kovelenov
Developer
Hi John,
can you share the sources of your project with us?
3D Verger, the CEO
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2020-11-09 at 11:05 am #35157
johngrigni
Licensee
link removed
- This reply was modified 3 weeks, 1 day ago by johngrigni.
2020-11-09 at 1:54 pm #35161
Alexander Kovelenov
Developer
Hi,
Thanks for sharing your project We figured out why it’s happenning and going to fix the issue in the upcoming Verge3D release. Stay tuned!
Co-founder and CTO at Soft8Soft
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2020-11-09 at 2:13 pm #35162
johngrigni
Licensee
Thank you for your everything!
2020-11-18 at 6:50 pm #35492
johngrigni
Licensee
Is there a timeframe for the release with the fix to the download problem? My client is getting impatient. Does 3.5 pre4 have it?
2020-11-19 at 5:33 am #35496
Yuri Kovelenov
Developer
Yes, the fix landed in 3.5 pre4. Sorry for not notifying earlier.
3D Verger, the CEO
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2020-11-19 at 2:18 pm #35538
johngrigni
Licensee
EDIT: It is working, and I’m an idiot. I forgot to update my app in the app manager! So sorry if this has wasted your time.
Nope, it’s still a problem in 3.50.pre4. Now I’m not getting anything. Attached are the puzzles for the download and the error message. Here is a link to the current app folder:
link removed
And here is a link to the current hosted app:
https://cdn.soft8soft.com/AROAJSY2GOEHMOFUVPIOE:e19a932bc0/applications/Gridscape-AR/index.html
- This reply was modified 1 week, 5 days ago by johngrigni.
2020-11-19 at 2:54 pm #35543
johngrigni
Licensee
Okay, so it is working, but some of the things that should be excluded for being hidden are not being excluded, but some are. Here is the link to the app folder:
https://www.dropbox.com/sh/cdiofsokol8xi19/AAAsXbN-nGvRZ4jlXzCLW1oka?dl=0
2020-11-20 at 5:26 pm #35585
Yuri Kovelenov
Developer
Thank you for the link! We’ll take a look at this as soon as possible.
3D Verger, the CEO
LinkedIn | FB | Twitter | VK | 新浪微博
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