Hello,
I really need to sort out a mess that has occurred on my computer.
I installed D5 Render plugin into 3DS Max and that caused an issue with Python (something about their version using 2, whilst Verge3D uses Python version 3).
I uninstalled D5 render, and used their remove tool to do that, and everything was back to normal.
However, now that I have tried to upgrade my software Verge3D to 3.6, it wouldn’t install, it was stuck with a Python issue and I had no choice but to abort the installation.
So, I installed Verge3D into a new User directory, fresh and I still get Python errors in 3DS Max 2021.
D5 render is no longer even on my computer and I used their clean up tool to delete everthing.
Verge3D was working again, until I tried to install 3.6 and it now complains.
Please can you advise ?
ALSO, PLEASE can you tell me how to get rid of the TRIAL watermark – I am a paid up licence holder and I cannot go find the appropriate version of my project to recreate that project all over again. There has to be an easier way to get rid of that watermark for paying customers.
Thank you.
PS – please can we do something like a Teamviewer session to fix this issue with my installation of Verge3D 3.6 ?
Kindest regards,
Jez
.
