unable to load on my website

This topic has 14 replies, 4 voices, and was last updated 1 year, 10 months ago by Ivan Lyubovnikov.

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2020-05-25 at 7:55 pm #27988

lopatam
Customer

Ciao!

I cann’t manage to make a simple test app working on my website. If I embed the app from the verge upload link it works. If I upload everything on my website it doesn’t load anything, it gives me a 404.3 error but I put the content there.
Is it a verge problem or is it my website? I know very little about web.
I put the index.html file outside the Test2 folder created by Verge3d with the path of the iframe.
I know there is a simple solution out there but help me anyway

Ciao
Gianmarco

2020-05-26 at 12:28 am #27991

GLiFTeK
Customer

Does your index.html link the v3d.js and test2.js properly? They should be ./test2/test2.js and ./test2/v3d.js

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2020-05-26 at 4:20 am #27993

lopatam
Customer

Yes, they are in the right directory.

2020-05-26 at 4:46 am #27994

GLiFTeK
Customer

I mean in your index.html the lines where those js files are called from. You need to format the code to be the way I wrote above. It normally generates those lines to look for the js files in the same directory as the html file.

(That is,if you’ve copied your html from your test2.html generated file into your index.html file.)

Visit the GLIFTEK Verge3D Plugins Store!

GLIFTEK.com for Plugin Documentation & LIVE DEMOS!

LIKE The GLIFTEK Facebook Page for updates!

Join the Verge 3D Discord Server!
plz share Discord link & on your signature!

2020-05-26 at 5:15 am #27995

lopatam
Customer

ok, I didn’t know I have to put this line in the index.html.
I add
<script src=”/test2/test2.js”></script>
<script src=”/test2/v3d.js”></script>
to my index.html but nothing changed…

2020-05-26 at 5:17 am #27996

lopatam
Customer

this is my html now, it the same of the tutorial on the Verge guide:
<!DOCTYPE html>
<html>

<head>
<title>Esempio_HTML</title>
<meta charset=”utf-8″>
<meta name=”viewport” content=”width=device-width, user-scalable=no, minimum-scale=1.0, maximum-scale=1.0″>
<meta name=”description” content=”Put some description here – remember about SEO!”>
<style>
#my_iframe {
position: absolute;
top: 400px;
left: 0px;
width: 75%;
height: 75%;
border: 0;
}

#hide_button, #show_button {
position: absolute;
width: 100px;
height: 30px;
background-color: DodgerBlue;
color: white;
text-align: center;
line-height: 30px;
cursor: pointer;
}

#hide_button {
left: 10px;
}

#show_button {
left: 120px;
}
</style>
</head>
<script src=”https://www.gianmarcovilla.it//test2/test2.js”></script>
<script src=”https://www.gianmarcovilla.it//test2/v3d.js”></script>
<body>
<h1>
Config
</h1>

Hide

Show

<iframe width=”1024″ height=”640″ allowfullscreen src=”https://www.gianmarcovilla.it/test2/test2.html”></iframe>

</body>

</html

2020-05-26 at 5:32 am #27997

lopatam
Customer

I think it’s a problem of my website.

2020-05-26 at 7:55 am #28005

Ivan Lyubovnikov
Staff

lopatam wrote:

I think it’s a problem of my website.

It looks like the server doesn’t allow downloading gltf files which verge3d uses. It’s IIS (Internet Information Services) and it needs to be configured in order to serve files of the gltf extension.

Here’s a link explaining how to do that: https://docs.microsoft.com/en-us/iis/configuration/system.webserver/staticcontent/mimemap#how-to
– you need to specify gltf as a file name extension and model/gltf+json as a MIME type.

Co-founder and lead developer at Soft8Soft.

2020-05-26 at 8:51 am #28011

lopatam
Customer

Thanks, now I just have to find out where to change this with Aruba, if anyone have some ideas …

2020-05-26 at 11:17 am #28017

Ivan Lyubovnikov
Staff

lopatam wrote:

Thanks, now I just have to find out where to change this with Aruba, if anyone have some ideas …

Here’s the description of their basic windows hosting plan: https://hosting.aruba.it/en/hosting/windows-basic.aspx.

And if you scroll down below and click the Development tools block, then it says: “IIS Remote Administration (manage MIME types, error pages, default document pages, directory exploration)” and it’s included in the plan.

So, “manage MIME types” is what you need to resolve the issue. I think you just need to contact Aruba support about that.

Co-founder and lead developer at Soft8Soft.

2020-05-26 at 12:11 pm #28023

lopatam
Customer

Yes, I’m waiting for the Aruba support answer… and thanks a lot!!

2020-05-26 at 3:15 pm #28037

lopatam
Customer

ole!! I need to upload a web.config file, this one:
configuration>
<system.webServer>
<staticContent>
<mimeMap fileExtension=”.gltf” mimeType=”model/gltf+json” />
<mimeMap fileExtension=”.hdr” mimeType=”image/vnd.radiance” />
</staticContent>
</system.webServer>
</configuration>

I added also the possibilities to download from my server the .hdr files because it’s not possible by default.
Thanks a lot Ivan and Gliftek

2020-05-26 at 4:41 pm #28044

Ivan Lyubovnikov
Staff

Glad you worked it out!

Co-founder and lead developer at Soft8Soft.

2022-06-10 at 5:33 am #52862

johnson0903
Participant

Similar problem when I published the project to IIS.
I have already add MIME type of .hdr and .gltf
But there is another one I can’t figure out.
The files were generated when I exported my model from Blender.
File names are like ‘v3d_exported_image_0’, ‘v3d_exported_image_1’

But I can’t see the file extension. Can anyone help?

2022-06-14 at 8:48 am #53022

Ivan Lyubovnikov
Staff

johnson0903 wrote:

But I can’t see the file extension. Can anyone help?

Hi, can you attach the blender file so we can test that?

Co-founder and lead developer at Soft8Soft.
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