Maya to GLB export error (V3D-PU)

This topic has 3 replies, 2 voices, and was last updated 1 month, 2 weeks ago by Alexander Kovelenov.

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2025-09-09 at 3:35 pm #84536

abdc12
Participant

Hello, when I try to use Verge3D to export my maya file to a glb i get:
Error: V3D-PU : Invalid count 0
Preventing the file from working. What does this error mean and how can I fix it?

2025-09-10 at 6:12 am #84543

Alexander Kovelenov
Staff

Hi,
Sorry for the trouble. It appears to be some issue in the glTF exporter. Could you please upload your Maya scene file somewhere and share the link with us? If the file is private, you can send the link via email.

Soft8Soft Tech Chief
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2025-09-11 at 6:39 pm #84597

abdc12
Participant

Hello,

Unfortunately I cannot share this file as it is confidential. However, I can try to explain the basis of it, if that can maybe help with debugging.

It is a maya model that has two sides (top and bottom) – the bottom has multiple wires with joint-based rigs controlled by locators instead of NURBS curves, and those rigs are not combined into a single joint hierarchy (they are separate). In half of the rigged wires, there are also blendshapes to tweak when animating and is also textured. The model is animated and it is important to keep the hierarchy and rigs of the file as that is how I am connecting more animations to it later on.

Thank you for any insights into what this error might mean and how I can fix it!

2025-09-12 at 5:56 am #84601

Alexander Kovelenov
Staff

I see!

Could you please try to create a simplistic Maya file that reproduces the issue? It would help us a lot. Thanks!

Soft8Soft Tech Chief
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