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(SOLVED) Can’t Export GLTF and Sneak Peek with USDPreviewSurface after Update

Home Forums Graphics / Maya (SOLVED) Can’t Export GLTF and Sneak Peek with USDPreviewSurface after Update

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  • #84544
    mOnz
    Customer

    Hi, I just updated my old Verge3D (v4.1.1) to the latest version (v4.10).

    I’m having trouble performing the usual ‘Sneak Peek’ or ‘Export GLTF’ from my Maya project.
    I checked, and it seems like this is due to an issue with my material, which is using Maya’s default USDPreviewSurface material.
    When I tried changing to a different material, both ‘Sneak Peek’ and ‘Export GLTF’ worked.

    But I don’t want to use a different material, as it would mess up my shader and lighting setup.
    When I used the old version of Verge3D (v4.1.1), everything worked fine using the USDPreviewSurface material.
    What’s going on?

    And again, I don’t want to change the material, as using a different material makes it look terrible. :wacko:

    Thank You :bye:

    This is the error that appears when I try to export or sneak peek in Maya 2023 or 2025 :

    # V3D-PU: Performing export to preview dir: C:\Users\MONZST~1\AppData\Local\Temp\verge3d_tmp_d0u92g6w\preview
    # Error: line 1: KeyError: file C:\Program Files\Verge3D_for_Maya\maya_plugin\lib\collect.py line 56: ‘gltfCompat’

    • This topic was modified 3 hours, 36 minutes ago by mOnz.
    • This topic was modified 2 hours, 57 minutes ago by mOnz.
    #84546

    Hi,
    It appears to be a bug introduced in Verge3D 4.9. We’re going to fix it for the next Verge3D update. Meanwhile you can download Verge3D 4.8 from the download archive which should work.

    Soft8Soft Tech Chief
    X | FB | LinkedIn

    #84547
    mOnz
    Customer

    Great! It worked. :good:
    Thank you, Alex!

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