3DS max crashes on exporting mesh

This topic has 4 replies, 2 voices, and was last updated 5 years, 11 months ago by Yuri Kovelenov.

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2020-01-10 at 11:46 am #22720

novator83
Customer

Hello,

I have weird problem with exporting mesh with v2.17, that exported perfectly with v2.12. 3Ds MAX 2020 crashes before completely exporting (or sneak peek creating). Doesn’t work even when importing/merging mesh into fresh scene.

MAXscript doesn’t show any interesting information.

Is there some LOG file (or some debug option) for 3Ds MAX plugin?

Here is link to file with simplified scene, with only one mesh:
https://transfernow.net/453nm1p54x4v

EDIT: It seems like this object has some metadata that crashes whole 3ds max.
When I attach its mesh to newly created box, it exports OK.

2020-01-10 at 12:56 pm #22733
novator83
Customer
PROBLEM SOLVED!

It seems like Object Properties -> User Defined Properties had some Vray data in them and it prevented them to export (or sneak peek).
```
VRay_MoBlur_GeomSamples = 2
VRay_GI_Generate = True
VRay_GI_Receive = True
VRay_GI_Multipier = 1,000000
VRay_GI_GenerateMultipier = 1,000000
VRay_GI_SubdivsMultiplier = 1,000000
VRay_Caustics_Generate = True
VRay_Caustics_Receive = True
VRay_Caustics_Multipier = 1,000000
VRay_MoBlur_DefaultGeomSamples = True
VRay_Matte_Enable = False
VRay_Matte_Alpha = 1,000000
VRay_Matte_Shadows = False
VRay_Matte_ShadowAlpha = False
VRay_Matte_ShadowColor = [0,0,0]
VRay_Matte_ShadowBrightness = 1,000000
VRay_Matte_ReflectionAmount = 1,000000
VRay_Matte_RefractionAmount = 1,000000
VRay_Matte_GIAmount = 1,000000
VRay_Matte_GI_OtherMattes = True
VRay_GI_SurfaceID = 0
VRay_SSS_SurfaceID = 0
VRay_GI_VisibleToGI = True
VRay_GI_VisibleToReflections = True
VRay_GI_VisibleToRefractions = True
VRay_Secondary_Matte_Enable = False
VRay_MoBlur_Override = False
VRay_MoBlur_Override_Duration = 1,000000
VRay_MoBlur_Velocity_Override = False
VRay_MoBlur_Velocity_Channel = 1
VRay_MoBlur_Velocity_Multiplier = 1,000000
VRay_Generate_Render_Elements = True
Ignore_In_VRayRT = False
VRay_Has_Toon_Outlines = True
```
2020-01-10 at 1:04 pm #22734

Yuri Kovelenov
Staff

Glad you worked it out! Thanks for providing the file, we’ll look into this.

Chief 3D Verger | LinkedIn | X

2020-01-10 at 1:24 pm #22735

novator83
Customer

Congrats! You have reduced assets file sizes for 30% from 2.12!

2020-01-11 at 9:17 am #22742

Yuri Kovelenov
Staff

Thanks! Enjoy! :)

Chief 3D Verger | LinkedIn | X
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