2021-10-25 at 11:35 am #46436
I’m experiencing a frustrating issue with not being able to create my Sneak Peek, the progress bar gets stuck.
The trouble is, it is *extremely* hard to replicate. Sometimes it works, sometimes it doesn’t. What was working yesterday, doesn’t work today.
I cannot seem to isolate the issue.
My scene contains over a 100 layers, each layer has 3 low poly objects (150 polys each).
If I cannot get this to work, it’ll mean that my idea for using Verge3D for 1000’s of low poly products won’t work
I’m wondering if it’s 3DS Max 2022.2?
I know my message is thin on evidence like a ‘scene’ file, but I’ve spent a good few hours, like an entire day, trying to isolate the issue, and it’s very, very hard to do.
Just when I think I think I know the issue, it is inconsistent and not conclusive……
I can send you one small Max file with just one layer in it which I know doesn’t work (in Sneak Peek I just get a hanging progress bar), but yet it may work for you?
These 100’s of layers, the object within each layer has been created exactly the same, using a line and a Sweep modifier for the profile of the object. So why isn’t it working for some, now and again…..
If I isolate the offending layers, remove them so that I’m left with the 92 layers where things do work, when I create a brand new scene and just merge those 92 ‘working’ layers, Sneak Peek doesn’t work again…..
Any ideas guys?
PS – I’m using the latest 3.8.1 (but this was happening in 3.8.0 anyway).2021-10-25 at 4:54 pm #46458
Okay, I’ve tried a file that was created in 2022 and worked, in 2020 and it doesn’t work (the Sneak Peek progress bar stalls 1/4 of the way through).
And now I’ve re-tried it back in version 2022 and it too now doesn’t work.
It worked and now it doesn’t……
Something isn’t right.
2021-10-27 at 7:40 am #46499
- This reply was modified 8 months, 1 week ago by jezuk.
No reply???2021-10-27 at 9:45 am #46509Alexander KovelenovStaff2021-10-27 at 1:14 pm #46520
Thank you for getting in touch with me about this.
I’ve attached two files – both were created in 3DS Max 2022.2.
As I mentioned, this is *very* hard to isolate but I hope you can replicate the issue I’m having here in this example I’ve sent you. (in these files there is just ONE layer of product – in my actual real-life scene file, there will be over a 100 layers with approximately 10 times the number of files within each layer I have sent you here).
In this example, this is *one* example of things being inconsistent.
This file, the 2022 version, doesn’t work for me in 3DS Max 2022.2 (i.e. the Sneak Peek gets stuck 1/4 of the way through).
However, if I save this version down, to 2021, and reopen this version in 3DS Max 2022, the Sneak Peek will work and it doesn’t get stuck/hang……
Maybe these will give you an idea of what the problem is – because I cannot send you the entire file with 100 layers, that is not possible.
(note – if I try to save my 100 layer scene file down to 3DS Max 2021 and open this file in 3DS Max 2022, it won’t work…… )
Hope you can help otherwise my dream for this project using Verge3D is over
PS – Please ignore the intensity of the lighting – that seems to have changed recently (maybe due to 2022.2 update or 3.8.1 update…)
Attachments:You must be logged in to view attached files.2021-11-01 at 4:27 pm #46629
Any news on this issue please?
My project is currently at a complete standstill.
Many thanks for your attention in this matter, greatly appreciated.2021-11-08 at 7:49 am #46811
So, no reply at all?
You’re normally a lot better than this.2021-11-08 at 4:27 pm #46821Alexander KovelenovStaff2021-11-10 at 6:39 am #46881
Thank you for your reply.
So I don’t keep bothering you, can you give me some kind of estimate as to when you think a fix for this might be in place?
That would save me constantly asking / wondering and I can leave you guys alone until then!
Many thanks.2021-11-19 at 11:23 am #47044Nurgeldi DovletovStaff
thank you for detailed information, the problem was solved, the fix will be added in the next pre-release.
Verge3D Developer2021-11-19 at 3:29 pm #47046
Oh man, that is fantastic news
Thank you sooooooooooooooooooooooooooooooooo much!
- You must be logged in to reply to this topic.