Mobile view displays lines on the scene

This topic has 7 replies, 3 voices, and was last updated 1 year, 4 months ago by jasonod888.

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2022-12-03 at 10:38 am #58810

jasonod888
Customer

Hi,
Im very new to Verge3D and have been evaluating it using the trial version since 2 weeks.

I find multiple parallel lines on all surfaces which change with camera view. This happens only in mobile version and not in desktop. I am attaching a screen shot and also the URL to the project file.

Project URL : https://v3d.net/d23

Can someone please let me know the reason for this ?

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2022-12-03 at 2:00 pm #58813

kdv
Participant

Adreno renders without lines. There were some problems with Mali video chips in WebGL apps…

Puzzles and JS. Fast and expensive.

If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of meaning at all.

2022-12-03 at 2:04 pm #58814

jasonod888
Customer

I’m not sure i understand you..Is there a way to force rend uper using adreno?

2022-12-03 at 2:14 pm #58815

kdv
Participant

Adreno is a video chip, Mali is a video chip, PowerVR is a video chip. Different phones have different graphics systems.

Puzzles and JS. Fast and expensive.

If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of meaning at all.

2022-12-03 at 2:22 pm #58818

jasonod888
Customer

Ok.i understand now..

thank you. is there a workaround while creating the model itself? Or is this something everyone lives with?

2022-12-03 at 2:34 pm #58819

jasonod888
Customer

I just tested using firefox on the same phone and it works.. tried on an iphone safari browser and it works fine too. Issue is with chrome browser on my phone. Is there a way arround this?

2022-12-05 at 5:33 am #58831

Yuri Kovelenov
Staff

Hi,

are you using dynamic shadows? If so, you can simply disable shadows on mobile as a workaround:

https://www.soft8soft.com/docs/manual/en/puzzles/System.html#feature_available
and
https://www.soft8soft.com/docs/manual/en/puzzles/Camera.html#set_light_param

If you definitely need shadows on mobile, you can try these recommendations: https://www.soft8soft.com/docs/manual/en/max/Shadows.html#troubleshooting

Chief 3D Verger | LinkedIn | Twitter

2022-12-05 at 6:52 am #58840

jasonod888
Customer

Yes i was using shadows. i believe i can disable them without much loss in quality. Il try this today.

Thank you.
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