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"500: Internal Server Error" access to App Manager

Home Forums Bug Reports and Feature Requests "500: Internal Server Error" access to App Manager

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #18958
    guilhem
    Customer

    Hi,

    When I click on App Manager button in Blender, Chrome returns the error “500: Internal Server Error” with Blender 2.79b and 2.80 (the 2 releases are installed on my computer).
    Sneak peek is still functional. All was working fine yesterday.

    Windows 7
    Verge3D 2.14.0
    Blender 2.80 – Blender 2.79

    Best regards,
    Guilhem

    #18959

    Hi,

    Sorry to hear about those troubles. Are there any errors printed in Blender console?

    Chief 3D Verger | LinkedIn | Twitter

    #18960

    Is it possible that you switched Windows user?

    Chief 3D Verger | LinkedIn | Twitter

    #18961
    Anonymous
    Inactive

    you could try to reload pages after you clear the cache of the browser. Check if 500 error appears in other browsers too.

    #18962
    guilhem
    Customer

    no, I didn’t switch windows user, still on my user profile and Idon’t see any errors in Blender console

    #18963

    I was hoping there will be something like this in Blender console (this is printed in the case of 500 error):

    
      File "C:\Users\Yuri\git_verge3d\manager\lib\tornado\web.py", line 1509, in _execute
        result = method(*self.path_args, **self.path_kwargs)
      File "C:\Users\Yuri\git_verge3d\addons\verge3d\..\..\manager\server.py", line 732, in get
        with open(join(base_dir, 'template', 'main.tpl'), 'r',  encoding='utf-8') as f:
    PermissionError: [Errno 13] Permission denied: 'C:\\Users\\Yuri\\git_verge3d\\manager\\template\\main.tpl'
    ERROR:tornado.access:500 GET / (::1) 28.98ms

    Anyway, can you try rebooting your computer or re-install Verge3D? :wacko:

    Some other questions: did you create your own templates? Is the App Manager accessible directly via http://localhost:8668/ ?

    Can you attach the whole output of the Blender console?

    Chief 3D Verger | LinkedIn | Twitter

    #18968
    guilhem
    Customer

    I have rebooted my PC, same error. Here attached a blender 2.80 console snapshot after click on App Manager.

    App Manager is still not accessible directly via “http://localhost:8668/”
    I try now to reinstall Verge3D

    Attachments:
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    #18970

    I see. In Blender, there is another console, a “system” one. It is launched in a separate window. Please check it out.

    Attachments:
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    Chief 3D Verger | LinkedIn | Twitter

    #18974
    guilhem
    Customer

    I have reinstalled Verge3D. The application I have created is the origin of the error. I have removed it from the Application folder and now all is functional.
    here attached the blender console snapshot FYI.
    I discover Verge3D and try to migrate a project previously created with Blend4web…
    Thanks for your help

    Attachments:
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    #18976

    Found a similar problem here.

    Your file doesn’t actually contain utf-8 encoded data, it contains some other encoding. In Windows-1252 encoding for example the 0xe9 would be the character é.

    A possible workaround would be to save your HTML/CSS/JavaScript files in UTF-8 encoding. We’ll try to investigate this further. Sorry for the inconvenience!

    Chief 3D Verger | LinkedIn | Twitter

    #18978

    We have implemented a hot fix! Please replace your verge3d/manager/server.py script with this file:

    https://cdn.soft8soft.com/AROAJSY2GOEHMOFUVPIOE:f7f9328fcb/applications/tmp/server.py

    Chief 3D Verger | LinkedIn | Twitter

    #18980
    guilhem
    Customer

    Well done. Thanks for your help and reactivity. I continue my training on Verge3D. Great application!

    #18981

    :good:

    Chief 3D Verger | LinkedIn | Twitter

    #19654

    We fixed this in v.2.15 released today. Please let us know if everything is fine now.

    Chief 3D Verger | LinkedIn | Twitter

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