We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.

Zoom issue iOS

Home Forums Bug Reports and Feature Requests Zoom issue iOS

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #13041
    Avataroblivion
    Licensee

    Hi folks,

    I discovered that there is a zooming issue with iOS related devices (tested on a iPad and iPad Pro).

    When I am in fullscreen and stretch and pinch with two fingers to zoom in and out, the whole window gets zoomed (or magnified, so to say), not the model itself. So this makes it impossible to zoom. Hope this makes sense. In window mode (when the model is not maximized for fullscreen), this does not happen. Also on android based tablet or phones, everything works fine.

    Is there a solution for this problem?
    Best
    oblivion

    #13044
    Yuri KovelenovYuri Kovelenov
    Developer

    Hi,

    Make sure that your main html file contains the following meta tag in the head element:
    <meta name="viewport" content="width=device-width, user-scalable=no, minimum-scale=1.0, maximum-scale=1.0">

    3D Verger, the CEO
    LinkedIn | FB | Twitter | VK | 新浪微博

    #13058
    Avataroblivion
    Licensee

    Great Yuri, thank you!

    Is there a reason why this is not on by default?

    #13060
    Yuri KovelenovYuri Kovelenov
    Developer

    It is actually automatically added to new applications created with the App Manager. I guess you’re using an external UI .html file that does not contain this line in it.

    3D Verger, the CEO
    LinkedIn | FB | Twitter | VK | 新浪微博

    #13347
    Avataroblivion
    Licensee

    Hey Yuri, you mean in the Menu.html file, right?

    I am also experience problems in safari, the model gets stuck at the loading screen. Other browsers work fine…

    #13349
    Yuri KovelenovYuri Kovelenov
    Developer

    Hi,

    I haven’t seen your project, but you can send me a link via email if you’d like.

    3D Verger, the CEO
    LinkedIn | FB | Twitter | VK | 新浪微博

    #27929
    bargobargo
    Licensee

    Ok so this is still an issue. The code listed earlier is automatically included in the newer version 3.1.1 apps. Same issue of magnifying over moving camera in v3d still exits for Safari on iPad and iPhone. Any ideas? :scratch:

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.