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How do I get rid of the Trial Watermark ? (I am a Licensee)

Home Forums General Questions How do I get rid of the Trial Watermark ? (I am a Licensee)

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #30297
    jezuk
    Customer

    Hi,

    I have the paid for version of Verge3D but I cannot find out how to get rid of the Trial Watermark for a previous project.

    Please can you explain how I do that and how to avoid it in future because (from memory) I reckon it has something to do with Updating the software (it resets to Trial maybe ?).

    (sorry, I haven’t used Verge3D in a long time and I am having to relearn the whole creation process again :-( ).

    3DS Max 2020.1, Verge 3D version 3.2.

    Thanks.

    #30299

    Hi,

    you should open up the App Manager and activate your Verge3D installation with your license key:
    https://www.soft8soft.com/docs/manual/en/max/Beginners-Guide.html#License_Key
    This will remove the watermark from all your apps.

    Chief 3D Verger | LinkedIn | Twitter

    #30302
    jezuk
    Customer

    Hi Yuri,

    I appreciate your help :)

    But I’ve already done that.

    I created an app a while ago – I think back then it had the Trial Watermark, and then I purchased the software.

    So I’ve tried recreating everything from the base 3DS Max file.

    I did the Export GlTF, and have a bunch of files.

    I then went into the App Manager and created the Puzzles, for which I have a couple of XML files.

    I will ’embed’ this lot into the HTML my web developer created for me.

    But is there anything further I need to do ?

    I ask because I don’t see where the v3d.js file is created from ? I will check if this file is something my web developer created especially for me, but maybe before I find that out, you might be able to throw some light on this for me please ?

    Many thanks.

    #30304

    I ask because I don’t see where the v3d.js file is created from ?

    I guess this is the reason. The App Manager only activates v3d.js in the application folder. If it was deployed on a remote server, it cannot touch it.

    Can you post here the link to your app?

    Chief 3D Verger | LinkedIn | Twitter

    #30305
    jezuk
    Customer

    Hi Yuri,

    I fixed why I didn’t have a v3d.js file – it was because I didn’t create a ‘default’ App to get me started. So I never could get the default html file etc. Once I did that, I was able to generate those default files and now I have a fixed my issue of the Trial Watermark :)

    However….. how can I quickly get rid of Trial Watermarks off of previously created projects ? I did see that there is some HTML code relating to the Trial Watermarks in the html file – if I delete that code, it doesn’t seem to have any effect, the Trial Watermark remains (I did try other browsers in case it was all being held in the Browser Cache) ?

    Finally, I have one other problem…..

    My product in my new 3.2 created Verge3D webgl starts off with a black material ?

    This has been tested for even when I do a Sneak Peek ? It shows as a Black material as default. I’m wondering if there is something which has changed since 3.2 is installed that would cause this ?

    Before there was no problem, now my product is black rather than being it’s actual colour.

    You can see it here;

    https://3dvisuals.co.uk/work/verge/ex_ap/v06/0010-v06i.html

    And this one was created using a previous version of Verge3D;

    https://3dvisuals.co.uk/work/verge/ezj/0010-v04i.html (notice this one is correct, yet they are both the same 3DS Max Scene).

    Many thanks :)

    #30307

    how can I quickly get rid of Trial Watermarks off of previously created projects ?

    You can copy your project folder to verge3d/applications/ and activate with license key.

    My product in my new 3.2 created Verge3D webgl starts off with a black material ?

    that’s strange – can you apply this material to a box and share the .max file here?

    Chief 3D Verger | LinkedIn | Twitter

    #30316
    jezuk
    Customer

    Hi Yuri,

    I solved it (the material issue).

    It was a very strange issue – I think the material must of gotten corrupted.

    I’ll explain how I solved it.

    I tried the material on just a box (by the way, my material is a multi/sub-object with around 12 materials, and the first one Mat ID 1 is the Paint, that was the material that was show as black to begin with for no apparent reason).

    Just a box, and the Sneak Peak would show the box as black too (even though that Paint Material was an Off White).

    So I tried just a new default Physical Material on it’s own on the box and that worked.

    So I tried copying just Mat-ID 1 to this new default Physical Material, and it was black again….

    So I copied the parameters one by one to the New Physical Material from the ‘corrupted’ MatID one, and that worked.

    I then finally copied that New Physical Material back to the Multi-SubObject and it was working again…..

    :wacko:

    :yahoo:

    :good:

    Strange but true!

    Many thanks for your help – you nudged me to figuring it out!

    #30317
    jezuk
    Customer

    :cry: :cry: :cry: :cry:

    Still not working….. when I do the above, it is no longer black but my RAL Color Picker isn’t working…..

    Something VERY VERY strange is going on…..

    #30318

    but my RAL Color Picker isn’t working…..

    Please make sure the names of the controllers are the same as in the old material.

    Chief 3D Verger | LinkedIn | Twitter

    #30320
    jezuk
    Customer

    but my RAL Color Picker isn’t working…..

    Please make sure the names of the controllers are the same as in the old material.

    Yes, that’s what I thought, and I did check that. It is the same name – in fact I tried different ways of copying in that material so that the name didn’t even change. Still not working… :(

    #30332

    If you check the browser console (opens up with F12), are there any errors?

    Chief 3D Verger | LinkedIn | Twitter

    #30502
    jezuk
    Customer

    Hi Yuri,

    No errors via the F12 console.

    Any other ideas please ?

    Thanks :)

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