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Failed to receive Verge3D Network credentials

Home › Forums › General Questions › Failed to receive Verge3D Network credentials

Viewing 15 posts - 16 through 30 (of 31 total)
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  • Author
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  • 2021-04-25 at 9:06 pm #40491
    rphoenix3d
    Participant

    It’s so odd. I turned off Anti-virus and told Windows Firewall Defender to have Blender as a trusted application and still I am having issues.

    2021-04-25 at 9:37 pm #40492
    rphoenix3d
    Participant

    Found a solution, a work-around. It doesn’t work with Blender 2.92 but it will work with Blender 2.80. I finally connected and got my Verge3D files uploaded to the Network. I got my link and can view it.

    I guess the newest version of Blender has a problem with your addon.

    Read prefs: C:\Users\ROB\AppData\Roaming\Blender Foundation\Blender\2.80\config\userpref.blend
    found bundled python: C:\Program Files\Blender Foundation\Blender\2.80\python
    Starting App Manager server (port 8668, package BLENDER)
    Starting App Manager server (port 8668, package BLENDER)
    Address already in use, exiting
    WARNING:tornado.access:404 GET /img/app_icon_blend.svg (127.0.0.1) 4.00ms
    WARNING:tornado.access:404 GET /img/toolbar_icon_settings.svg (127.0.0.1) 6.00ms
    WARNING:tornado.access:404 GET /img/app_icon_gltf.svg (127.0.0.1) 2.00ms
    WARNING:tornado.access:404 GET /img/toolbar_icon_templates.svg (127.0.0.1) 8.00ms
    WARNING:tornado.access:404 GET /img/app_icon_open_folder.svg (127.0.0.1) 3.00ms
    WARNING:tornado.access:404 GET /img/toolbar_icon_about.svg (127.0.0.1) 3.00ms
    WARNING:tornado.access:404 GET /img/banner.svg (127.0.0.1) 2.00ms
    WARNING:tornado.access:404 GET /img/app_icon_puzzles_edit.svg (127.0.0.1) 3.00ms
    WARNING:tornado.access:404 GET /img/toolbar_icon_license.svg (127.0.0.1) 3.00ms
    WARNING:tornado.access:404 GET /img/app_icon_html_main.svg (127.0.0.1) 4.00ms
    WARNING:tornado.access:404 GET /img/search.svg (127.0.0.1) 4.00ms
    WARNING:tornado.access:404 GET /img/toolbar_icon_network.svg (127.0.0.1) 5.00ms
    WARNING:tornado.access:404 GET /img/toolbar_icon_new_app.svg (127.0.0.1) 2.00ms
    WARNING:tornado.access:404 GET /img/app_icon_publish_dir.svg (127.0.0.1) 3.00ms
    WARNING:tornado.access:404 GET /img/app_icon_delete.svg (127.0.0.1) 4.00ms
    WARNING:tornado.access:404 GET /img/app_icon_puzzles_new.svg (127.0.0.1) 5.00ms
    WARNING:tornado.access:404 GET /img/toolbar_icon_help.svg (127.0.0.1) 5.00ms
    WARNING:tornado.access:404 GET /img/app_expanded.svg (127.0.0.1) 6.00ms
    WARNING:tornado.access:404 GET /img/toolbar_icon_home.svg (127.0.0.1) 2.00ms
    WARNING:tornado.access:404 GET /img/app_collapsed.svg (127.0.0.1) 4.00ms
    WARNING:tornado.access:404 GET /img/table_border.svg (127.0.0.1) 5.00ms
    WARNING:tornado.access:404 GET /img/app_icon_update_inactive.svg (127.0.0.1) 6.00ms
    WARNING:tornado.access:404 GET /img/app_icon_html.svg (127.0.0.1) 2.00ms
    WARNING:tornado.access:404 GET /img/app_icon_blend_main.svg (127.0.0.1) 2.00ms
    Requesting S3 credentials
    Receiving anonymous trial license key
    App manager settings saved
    Key: 4571d7eb4104c359ee90f0bbb3f33e4fe9ab969c006085df6c0def

    2021-04-25 at 10:06 pm #40493
    rphoenix3d
    Participant

    Okay. I’m narrowing my search. I installed Blender 2.91, and it works with that too.

    Then I opened the Blender version 2.92, which doesn’t work, and I disabled “all” other addons. Now it works. Thus it looks like somehow someone’s Blender Addon is conflicting with your addon.

    2021-04-25 at 10:35 pm #40494
    rphoenix3d
    Participant

    Okay, I found the conflicting Addon. I had to toggle on/off many at a time and restart Blender several times so the addons were removed from memory.

    Looks like Verge3D has connections issues if I have “RenderStackNode” enabled. (https://github.com/atticus-lv/RenderStackNode/wiki) I don’t know why this happens, but if I uncheck it as an addon and restart Blender, Verge3D has no problems connecting to the Verge3D Network.

    Solution found.

    Thanks everyone for your help troubleshooting this issue.

    2021-04-26 at 8:12 am #40505
    Yuri Kovelenov
    Staff

    Thank you for sharing your solution! Glad you worked it out.

    Chief 3D Verger | LinkedIn | X

    2022-03-27 at 9:04 am #50678
    Karl Bates
    Customer

    I am having exactly the same issue. Has this ever been resolved?

    2022-03-27 at 2:32 pm #50680
    Yuri Kovelenov
    Staff

    are you using that RenderStackNode addon for Blender?

    Chief 3D Verger | LinkedIn | X

    2025-07-10 at 8:38 pm #82888
    dumspiro
    Participant

    I have the same situation, please help.

    2025-07-11 at 9:02 am #82908
    Alexander Kovelenov
    Staff
    dumspiro wrote:

    I have the same situation, please help.

    You have RenderStackNode installed?

    Soft8Soft Tech Chief
    X | FB | LinkedIn

    2025-07-11 at 9:20 am #82911
    dumspiro
    Participant

    No, I understand it’s for Blender, and I have Max. And in general, when I launch the application, I get this error. I would actually like to get examples to study – that’s the reason. I assume that the reason is that I’m in Odessa, Ukraine. Vpn doesn’t help

    2025-07-11 at 9:23 am #82912
    dumspiro
    Participant

    V3D-AM-INFO: Starting App Manager server (Verge3D for Max)
    V3D-AM-INFO: Serving network port: 8669
    V3D-AM-INFO: System: Windows-10-10.0.19045-SP0
    V3D-AM-INFO: Python: 3.12.1 (tags/v3.12.1:2305ca5, Dec 7 2023, 22:03:25) [MSC v.1937 64 bit (AMD64)]
    V3D-AM-INFO: Executable: C:\Program Files\Verge3D_for_3dsMax\python\windows\python.exe
    V3D-AM-INFO: Filesystem encoding: utf-8
    V3D-AM-INFO: Version: 4.9.2 (RELEASE)
    V3D-AM-INFO: License: Trial
    V3D-AM-INFO: Root folder: C:\Program Files\Verge3D_for_3dsMax
    V3D-AM-INFO: Applications folder: C:\Users\dumsp\Documents\verge3d_apps
    V3D-AM-INFO: Network cache age: 15 minutes
    V3D-AM-INFO: Temporary folder: C:\Users\dumsp\AppData\Local\Temp\verge3d_tmp_xbgffgvt
    V3D-AM-INFO: Requesting S3 credentials
    V3D-AM-INFO: Receiving anonymous trial license key
    V3D-AM-ERROR: GET /get_anon_key Connection refused
    V3D-AM-ERROR: Failed to receive Verge3D Network credentials, possibly due to connection error. (error shown to user)
    TORNADO-ERROR: 502 GET /network (127.0.0.1) 41.91ms
    V3D-AM-ERROR: You entered incorrect key. Please try again or contact the Verge3D support service. (error shown to user)
    V3D-AM-INFO: Receiving asset store metadata
    V3D-AM-ERROR: GET asset_store_meta.json Connection refused
    V3D-AM-ERROR: Failed to receive Verge3D Asset Store metadata, possibly due to connection error. (error shown to user)

    2025-07-11 at 9:29 am #82914
    Alexander Kovelenov
    Staff

    I see, though VPN should help. Does the direct asset store metadata link works for you (when opened via browser)?
    https://cdn.soft8soft.com/demo/asset_store_meta.json

    Soft8Soft Tech Chief
    X | FB | LinkedIn

    2025-07-11 at 9:32 am #82915
    dumspiro
    Participant

    Yes

    Attachments:

    1. Снимок-экрана-2025-07-11-123129.png

    2025-07-11 at 11:39 am #82921
    Alexander Kovelenov
    Staff

    Is it with or without VPN?

    Soft8Soft Tech Chief
    X | FB | LinkedIn

    2025-07-11 at 11:51 am #82922
    dumspiro
    Participant

    Vpn

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