Plugin Verge3D Not Working in WooCommerce

This topic has 7 replies, 2 voices, and was last updated 5 years, 5 months ago by Yuri Kovelenov.

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2020-05-14 at 7:23 pm #27622

jackvanderveel
Participant

I have downloaded the Verge3D plugin in my E-commerce WordPress website (WooCommerce) and when I try to upload a file containing a 3D model in the Verge3D plugin it does not load and save. Therefore the URL section of the product then appears to be empty. Is there any solution for that?

Also, it does not recognize the .obj files and .fbx files when trying to upload them.

I would like to add that I have tried to search for the spinner example 3D model to test with it but could not find it. Is there any possibility of obtaining it?

A quick response would be appreciated:)

2020-05-15 at 7:20 am #27631

Yuri Kovelenov
Staff

Hi,

please check out this tutorial

Making 3D Product Configurator for WooCommerce

You can find the Spinner example in your Verge3D distribution.

Chief 3D Verger | LinkedIn | X

2020-05-15 at 7:31 am #27633

jackvanderveel
Participant

Yes, I am following that tutorial. However, when I try to upload the 3D model it does not upload. Therefore it does not generate the spinner.html URL.

2020-05-15 at 9:39 am #27638

Yuri Kovelenov
Staff

please check your server upload limits:
https://www.soft8soft.com/docs/manual/en/introduction/Wordpress-Plugin.html#Installation

Chief 3D Verger | LinkedIn | X

2020-05-15 at 11:02 am #27639

jackvanderveel
Participant

The upload limits is not a problem since I have already changed it.
The thing is that the plugin indicates that the 3D model has been uploaded correctly (as seen in image attached) but then it disappears and I have also clicked the save button.

It is not capable of including the 3D model in the upload folder of the Verge plugin.

2020-05-15 at 11:06 am #27641

Yuri Kovelenov
Staff

I see – you are uploading an FBX file rather than Verge3D project.

Chief 3D Verger | LinkedIn | X

2020-05-15 at 1:16 pm #27647

jackvanderveel
Participant

So I have to asume it only works for 3d Verge projects? Not for .obj or .fbx?
Also, I have tried to download the Spinner model but I cannot find it in the Verge3D distribution. There is only the Verge3D program itself for Mac and Windows, I cannot find there examples of 3D models. Is there a specific link where I can download it?
Thank you.

2020-05-15 at 2:15 pm #27648

Yuri Kovelenov
Staff

please find the spinner app in verge3D/applications
it can be viewed in app manager
https://www.soft8soft.com/docs/manual/en/blender/Beginners-Guide.html#App_Manager

Chief 3D Verger | LinkedIn | X
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