URGENT : orbit camera vibrate the move !

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This topic has 5 replies, 3 voices, and was last updated 2 months ago by NaxosCG.

Viewing 6 posts - 1 through 6 (of 6 total)

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2026-06-15 at 5:37 pm #87518
NaxosCG
Customer
Well hello there !

I’ve got an issue, with a very short delay to resolve : on wednesday evening i have to deliver for an international release.

On iOS, when i orbit this app, it is not smooth, and kinda vibrate camera…
v3d.net/1grs

Please help me !
video that shows it : https://www.swisstransfer.com/d/9d6dd5c2-a0e7-4985-8b6a-c276163323e3
- This topic was modified 2 months ago by NaxosCG.
- This topic was modified 2 months ago by NaxosCG.
- This topic was modified 2 months ago by NaxosCG.
- This topic was modified 2 months ago by NaxosCG.
Attachments:
1. vlc_MmBwc1LlZ8.mp4
"1+1=3... for large values of 1"
2026-06-15 at 9:17 pm #87524

xeon
Customer

Looks like the html overlay is processing a touch event that should be ignored. It’s as if the entire screen area is trying to process and event and also the V3D window is trying to process the camera move so things are getting jittery

Xeon
Route 66 Digital
Interactive Solutions - https://www.r66d.com
Tutorials - https://www.xeons3dlab.com

2026-06-15 at 9:18 pm #87525

NaxosCG
Customer

xeon wrote:

Looks like the html overlay is processing a touch event that should be ignored. It’s as if the entire screen area is trying to process and event and also the V3D window is trying to process the camera move so things are getting jittery

Any way to check that ?, i mean for a non-coding guy…

"1+1=3... for large values of 1"

2026-06-15 at 11:50 pm #87526

xeon
Customer

It would depend on how you are doing the overlay / HTML buttons.
If you are doing via JS, CSS, puzzles…how did you implement it?

Basically…I would start by isolating the problem.
I would test your app without any HTML on Apple device and see if you get the problem.
If you don’t…you know its in the code you just removed.

Then its a question of what button or event listener is causing the issue.
I would simply comment out…sections of your code and see if you can narrow it down to a specific section. Once you narrow it down…you can then start figuring out the why and how to fix it.

Xeon
Route 66 Digital
Interactive Solutions - https://www.r66d.com
Tutorials - https://www.xeons3dlab.com

2026-06-16 at 7:56 am #87527
Alexander Kovelenov
Staff
Hi,
We checked your app and the issue appears to have nothing to do with Verge3D. In your script.js file there is a snippet that scrolls the page to the top each 50ms:
```
setInterval(() => {
  window.scrollTo({ top: 50, behavior: "instant" });
}, 50);
```
Don’t really know why this code has been added in the first place, but I’d suggest removing it completely as it might cause issues in other browsers as well.

Soft8Soft Tech Chief
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2026-06-16 at 9:47 am #87528
NaxosCG
Customer
Alexander Kovelenov wrote:

Hi,
We checked your app and the issue appears to have nothing to do with Verge3D. In your script.js file there is a snippet that scrolls the page to the top each 50ms:
```
setInterval(() => {
  window.scrollTo({ top: 50, behavior: "instant" });
}, 50);
```
Don’t really know why this code has been added in the first place, but I’d suggest removing it completely as it might cause issues in other browsers as well.
Billions of thanks, Alexander !!!
As i’m not a code guy and this particular code was made by the end customer’s web dev team, i was a bit stuck…

"1+1=3... for large values of 1"
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