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Installation issue

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  • 2020-09-10 at 11:55 am #32671
    mikepflat10
    Customer

    I have a Macbook Pro running Catalina and Blender 2.90.

    I have just tried to install Verge3D and have completed the first step from your User Manual. See screenshot below. Script line reads: /Users/michael/verge3d/

    However, when I re-start Blender, there is no sign of the Verge3D addon.

    I would be grateful for your help in overcoming this issue.

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    2020-09-10 at 12:16 pm #32673
    Yuri Kovelenov
    Staff

    Hi,

    Please specify just the path to the installation folder, i.e.

    /Users/michael/verge3d/

    or

    /Users/michael/whatever_nested_folders/verge3d/

    From you screenshot it looks to be a different path.

    Example:

    Chief 3D Verger | LinkedIn | Twitter

    2020-09-10 at 12:22 pm #32676
    mikepflat10
    Customer

    Hi Uri,

    Thanks. However, unfortunately, I gave you my previous screenshot.

    The correct one below also produces the same problem.

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    2020-09-10 at 1:11 pm #32682
    Yuri Kovelenov
    Staff

    To be exact, the path should be as follows

    /Users/michael/verge3d_blender/

    if the installation directory was not renamed.

    After specifying the path, Blender should be restarted. Afterwards, the Verge3D addon should become searchable in the list of addons.

    Chief 3D Verger | LinkedIn | Twitter

    2020-09-10 at 1:38 pm #32687
    mikepflat10
    Customer

    Hi Yuri,

    Thank you – I didn’t realise that I had to include the whole unzipped file from it’s root. However, I’ve tried that and it still doesn’t work.

    I’ve added screenshots of the File Path entry, the add-on search and the file structure.

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    2020-09-10 at 2:14 pm #32693
    Yuri Kovelenov
    Staff

    to make sure, did you download Verge3D from the downloads page and not the standalone addon from Github?

    Chief 3D Verger | LinkedIn | Twitter

    2020-09-10 at 3:08 pm #32698
    mikepflat10
    Customer

    Yes, I did.

    2020-09-11 at 7:11 am #32716
    Alexander Kovelenov
    Staff

    Hi,
    there is a strange directory called verge3d in your verge3d_blender directory. Please delete it and check if it works.

    Soft8Soft Tech Chief
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    2020-09-11 at 8:39 am #32727
    mikepflat10
    Customer

    Thank you so much (to both Yuri and Alexander).

    Your suggestion didn’t work at first but I then did a new download and installation and, bingo! – it worked.

    Thank you for your persistence in solving my issue. Once I’ve tested it, I hope to be buying a licence.

    2020-09-11 at 10:23 am #32734
    Yuri Kovelenov
    Staff

    glad you worked it out! :yahoo:

    Chief 3D Verger | LinkedIn | Twitter

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