Installation issue

This topic has 9 replies, 3 voices, and was last updated 5 years, 3 months ago by Yuri Kovelenov.

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2020-09-10 at 11:55 am #32671
mikepflat10
Customer
I have a Macbook Pro running Catalina and Blender 2.90.

I have just tried to install Verge3D and have completed the first step from your User Manual. See screenshot below. Script line reads: /Users/michael/verge3d/

However, when I re-start Blender, there is no sign of the Verge3D addon.

I would be grateful for your help in overcoming this issue.
Attachments:
1. Screenshot-2020-09-10-at-11.54.14.png
2020-09-10 at 12:16 pm #32673

Yuri Kovelenov
Staff

Hi,

Please specify just the path to the installation folder, i.e.

/Users/michael/verge3d/

or

/Users/michael/whatever_nested_folders/verge3d/

From you screenshot it looks to be a different path.

Example:

Chief 3D Verger | LinkedIn | X

2020-09-10 at 12:22 pm #32676
mikepflat10
Customer
Hi Uri,

Thanks. However, unfortunately, I gave you my previous screenshot.

The correct one below also produces the same problem.
Attachments:
1. Screenshot-2020-09-10-at-13.18.59.png
2020-09-10 at 1:11 pm #32682

Yuri Kovelenov
Staff

To be exact, the path should be as follows

/Users/michael/verge3d_blender/

if the installation directory was not renamed.

After specifying the path, Blender should be restarted. Afterwards, the Verge3D addon should become searchable in the list of addons.

Chief 3D Verger | LinkedIn | X

2020-09-10 at 1:38 pm #32687
mikepflat10
Customer
Hi Yuri,

Thank you – I didn’t realise that I had to include the whole unzipped file from it’s root. However, I’ve tried that and it still doesn’t work.

I’ve added screenshots of the File Path entry, the add-on search and the file structure.
Attachments:
2020-09-10 at 2:14 pm #32693

Yuri Kovelenov
Staff

to make sure, did you download Verge3D from the downloads page and not the standalone addon from Github?

Chief 3D Verger | LinkedIn | X

2020-09-10 at 3:08 pm #32698

mikepflat10
Customer

Yes, I did.

2020-09-11 at 7:11 am #32716

Alexander Kovelenov
Staff

Hi,
there is a strange directory called verge3d in your verge3d_blender directory. Please delete it and check if it works.

Soft8Soft Tech Chief
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2020-09-11 at 8:39 am #32727

mikepflat10
Customer

Thank you so much (to both Yuri and Alexander).

Your suggestion didn’t work at first but I then did a new download and installation and, bingo! – it worked.

Thank you for your persistence in solving my issue. Once I’ve tested it, I hope to be buying a licence.

2020-09-11 at 10:23 am #32734

Yuri Kovelenov
Staff

glad you worked it out!

Chief 3D Verger | LinkedIn | X
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