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Crash on IOS 14 and Warnings in Chrome

Home Forums WebGL & WebXR Troubleshooting Crash on IOS 14 and Warnings in Chrome

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  • #34747
    Philipp
    Customer

    Hy,

    first of all i would like to say hello to all here because its my first port :-)

    I got serious issue with a project which going online on Sunday.

    I noticed that the page crashes before verge can render anything on iOS safari (iPhone). Also in chrome on windows I noticed a lot of warnings (…GL.Invalid.Framebuffer…) but it will works.

    I would be really happy about a hit in the right direction. :good:

    Also a similar behavior is on one example of the verge3d examples: https://vmts.ch/wp-content/uploads/verge3d/11540/showroom.html

    Thanks in advance, phil

    • This topic was modified 11 months ago by Philipp.
    #34752

    Hi Phil,

    that demo occupies too much memory, so I guess this is the reason with your demo as well. You might try to find and rescale your biggest textures.

    Here is more info:

    https://www.soft8soft.com/docs/manual/en/introduction/Workflow.html#Image_Formats_and_Resolution

    https://www.soft8soft.com/docs/manual/en/introduction/Optimizing-WebGL-performance.html

    3D Verger, the CEO
    LinkedIn | FB | Twitter | VK | 新浪微博

    #34796
    Philipp
    Customer

    Hy Yuri,

    thanks for your fast repliy.

    I brought down the textures from 2048 to 1024 and 512, this solved the issues in local development. (The local webserver works perfect for testing).

    I have tested the app on the final wordpress/woocommerce shop and noticed that when verge is not visible for the user first (productimage in woocommerce so we can load in background for the user), safari on iphone crashes randomly. (Site needs to be reloaded…) This happens only on ios iphone, not on; ipad, safari for mac, android, chrome(win10).

    If i dont implement the productpicture, so that verge is visible asap, the app works fine on every device tested.

    Could this be related to some html/wordpress/plugin/woocommerce s##t? :yes:

    The app itself contains a lot of textures (~50–70) but there are only 4 + 1 (environment) visible a the same time.

    I‘ve studied your, btw really helpful, docs but i can‘t get it.

    Thanks for your effort ;-)

    Greets Phil

    • This reply was modified 11 months ago by Philipp.
    • This reply was modified 11 months ago by Philipp. Reason: More info
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    #34804

    Indeed there is a bug in Safari 14. Namely, display: none leads to the canvas having zero dimensions which crashes the browser. If instead you use visibility: hidden it will work as expected.

    3D Verger, the CEO
    LinkedIn | FB | Twitter | VK | 新浪微博

    #34860
    Philipp
    Customer

    Hy Yuri,

    thanks for your fast help.
    Works like a charm ;-)

    Greets Phil

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