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Could not enter AR mode

Tagged: AR

This topic has 5 replies, 2 voices, and was last updated 4 years, 4 months ago by Yuri Kovelenov.

Viewing 6 posts - 1 through 6 (of 6 total)

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Posts
2019-12-18 at 1:59 am #22052

karl36
Customer

Hi，I am testing the case of the augmented reality. But I can‘t enter AR mode.
My phone：Galaxy S10
OS：Android 9
Chrome：Chrome 78
I have installed ARCore and opened the chrome experiment.When I click the “Enter AR”,it shows “Could not AR mode”.
I don’t know Why

2019-12-18 at 2:25 pm #22062

Yuri Kovelenov
Staff

Hi,

are you running the AR demo from our website?

https://cdn.soft8soft.com/demo/applications/augmented_reality/augmented_reality.html

Chief 3D Verger | LinkedIn | Twitter

2019-12-19 at 1:29 am #22078

karl36
Customer

Yes，I am running the AR demo from your website on my phone.But failed.

2019-12-19 at 12:51 pm #22134

Yuri Kovelenov
Staff

Do ARCore demos work on your phone?

Chief 3D Verger | LinkedIn | Twitter

2019-12-20 at 1:21 am #22169

karl36
Customer

Yes, my ARPlan 3D works ok.

2019-12-20 at 8:57 am #22181

Yuri Kovelenov
Staff

Unfortunately we don’t have this device in our hands to test it out. Maybe somebody from the community could confirm it?

Chief 3D Verger | LinkedIn | Twitter
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