Cannot install - Soft8Soft

This topic has 5 replies, 2 voices, and was last updated 3 years, 10 months ago by Yuri Kovelenov.

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2020-06-12 at 3:01 am #28763
sirdigbychickencaesar
Participant
When I click the box to enable the add-on under preferences, I get this error (Blender 2.83 w/ verge3d-blender-3.2.0-pre3):
```
Traceback (most recent call last):
  File "C:\Program Files\Blender Foundation\Blender 2.83\2.83\scripts\modules\addon_utils.py", line 351, in enable
    mod = __import__(module_name)
  File "C:\Users\Basquiat's Crown\AppData\Roaming\Blender Foundation\Blender\2.83\scripts\addons\verge3d\__init__.py", line 27
    ROOT_DIR = r'C:\Users\Basquiat's Crown\verge3d_blender'
                                   ^
SyntaxError: invalid syntax
```
Any help is greatly appreciated
2020-06-12 at 10:50 am #28782

Yuri Kovelenov
Staff

Hi,

most likely it relates to the apostrophe mark in your user name. We’ll try to investigate this further. Thanks for reporting!

Chief 3D Verger | LinkedIn | Twitter

2020-06-12 at 3:10 pm #28792

sirdigbychickencaesar
Participant

I had the slightest thought that that was the case…I’ll try changing my username and let you know if it worked…many thanks!

2020-06-14 at 2:58 pm #28825

sirdigbychickencaesar
Participant

I’m finding it very complex to change my username folder in Windows 10. I’d have to edit my registry, etc. and I’m not comfortable doing that as I’ve read of the possibility of messing something up.

I can confirm that I’ve used previous versions of Verge3D with previous versions of Blender 2.8x that installed without problem.

Hoping there is a safe obvious fix that I’ve not found.

Many thanks

2020-06-14 at 3:53 pm #28826

sirdigbychickencaesar
Participant

UPDATE: Problem solved. In c:/Users, I created a new folder without the apostrophe (c:/Users/BasquiatsCrown). I re-installed Verge3D and made sure it was installed into the new folder. I then launched Blender 2.83 and was able to enable Verge3D in the add-ons preference tab.

Really appreciate your help Yuri. I hope this helps anyone else that has this issue.

2020-06-15 at 6:41 am #28840

Yuri Kovelenov
Staff

glad you worked it out! we’ll try to handle this issue on our side too.

Chief 3D Verger | LinkedIn | Twitter
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