Blank image on WooCommerce

This topic has 9 replies, 3 voices, and was last updated 3 months, 3 weeks ago by jroberts854.

Viewing 10 posts - 1 through 10 (of 10 total)

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2020-02-19 at 1:36 pm #23678

Jean-Philippe Lybeer
Customer

Hi, I followed the tutorial on how to make 3D product configurators for WooCommerce but when I choose a Verge3D application on the product page and view the page, the 3D image is not showing. Its just blank.
Am I missing something?

2020-02-19 at 1:54 pm #23680

Yuri Kovelenov
Staff

Hi,

If you open the browser console (F12) and switch to Console, is it printing any errors in red?

Chief 3D Verger | LinkedIn | Twitter

2020-02-19 at 2:05 pm #23683

Jean-Philippe Lybeer
Customer

Yes:
Mixed Content: The page at ‘x’ was loaded over HTTPS, but requested an insecure frame ‘x’. This request has been blocked; the content must be served over HTTPS.

2020-02-19 at 2:20 pm #23684

Yuri Kovelenov
Staff

Make sure that both Verge3D app and your WordPress website are served from the same domain. Otherwise they won’t interact with each other due to security restrictions of the web.

Chief 3D Verger | LinkedIn | Twitter

2020-02-19 at 2:30 pm #23689

Jean-Philippe Lybeer
Customer

They are served from the same domain but when I create a new product the permalink is http and not https. So I need to find why the Woocommerce product page doesn’t create a https. Would you know where I can change this?

2020-02-19 at 2:37 pm #23691

Yuri Kovelenov
Staff

check out Woo settings https://docs.woocommerce.com/document/permalinks/

Chief 3D Verger | LinkedIn | Twitter

2020-02-19 at 2:49 pm #23694

Jean-Philippe Lybeer
Customer

Thank you but the page describes the permalink structure but not how to change http to https.

2020-02-19 at 2:59 pm #23696

Jean-Philippe Lybeer
Customer

I found the solution , for anyone who has the same problem, check out:

SSL and HTTPS

2020-02-20 at 7:45 am #23710

Yuri Kovelenov
Staff

Great!

Chief 3D Verger | LinkedIn | Twitter

2024-01-03 at 2:17 pm #69457

jroberts854
Participant

hey guys im having same issue even after adding SSL with lets encrypt

Mixed Content: The page at ‘https://joshr58.sg-host.com/product/3d-bf-test/’ was loaded over HTTPS, but requested an insecure frame ‘http://joshr58.sg-host.com/wp-content/uploads/verge3d/35621/DESK-BOW%20FRONT.html’. This request has been blocked; the content must be served over HTTPS.
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