AR doesn't start - Soft8Soft

Tagged: AR

This topic has 8 replies, 3 voices, and was last updated 1 year, 1 month ago by radek.

Viewing 9 posts - 1 through 9 (of 9 total)

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2023-01-03 at 7:21 pm #59355

radek
Customer

Verge3D 4.2
Blender 3.3

When I enter AR on Android, AR doesn’t start. An error message appears in the browser console:

Could not create a session because: An error occurred while initializing fullscreen support

Any Idea?

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2023-01-03 at 8:16 pm #59358

Alexander Kovelenov
Staff

Hi, is it possible to share the link to this app, so we could check?

Soft8Soft Tech Chief
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2023-01-04 at 4:46 pm #59364

radek
Customer

I sent you PM on FB
Thanks

2023-01-09 at 2:20 pm #59458

Alexander Kovelenov
Staff

Hi, perhaps it have something to do with iframed 3D app. Pleasetry adding the allow attribute to your iframe as follows:

<iframe allow=”xr-spatial-tracking”></iframe>

Soft8Soft Tech Chief
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2023-01-15 at 5:41 pm #59587

Alberto Leuro
Customer

Hello Alexander, I have the same problem, and I can’t launch AR.

The console just gives me this error:

“Could not create a session because: An error occurred while initializing fullscreen support.”

I’m testing it on a test site, and everything is fine…

What else can I do to fix this?

Thanks for your prompt help.

2023-01-15 at 6:53 pm #59590

Alberto Leuro
Customer

I already found the solution, I had configured lazy loading in the iframes, disable that.

2023-02-27 at 7:47 pm #60730

radek
Customer

i-frame is not set to lazy loading

on iOS devices working fine

I forgot, now its public:https://liberallark.com/product/model-ll102m/

2023-03-03 at 4:44 pm #60838

radek
Customer

<iframe allow=”xr-spatial-tracking”></iframe>
solves the problem
Thanks

2023-03-03 at 6:12 pm #60841

radek
Customer

and adding loading=”eager” in iframe
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