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AR-button missing in augmented realdity app

Home Forums Bug Reports and Feature Requests AR-button missing in augmented realdity app

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #56746
    vision
    Customer

    I have tested the Augmented Reality app before but now the AR-button is missing in the original app. Normally the button ENTER AR is shown below the character.

    I have updated the app in the app manager, but still the button is missing. Could you please check this?

    • This topic was modified 1 month, 2 weeks ago by vision.
    • This topic was modified 1 month, 2 weeks ago by vision.
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    #56766

    Hi,

    Indeed this is an issue with some of the applications currently in the Asset Store. When updated, the HTML file is replaced by the standard template. We are going to fix this in the next few days.

    Chief 3D Verger | LinkedIn | Twitter

    #58348
    g.granger
    Customer

    I indeed have the same question where the enter button has gone, will it be back soon? ;)

    #58349

    Hi Giselle,

    Please download the preview version of Verge3D 4.2 or just wait for the next week when we finally release the stable version. :bye:

    Chief 3D Verger | LinkedIn | Twitter

    #58350
    g.granger
    Customer

    Hi Yuri, thanks for the update, I downloaded 4.2 but when I go to quick peek I get a white screen. I also get a white screen when I try to get to the puzzles. Does something need to be activated? In blender everything is set up just right for Verge3D

    #58356

    Hi, please check out and share the browser console as well as Blender console so we can figure out why it’s happening.

    Verge3D’s Tech Chief
    FB | Twitter | VK

    #58357
    g.granger
    Customer

    Do you need this Alexander? see attachment ;)

    #58364

    This is kinda unfortunate situation! Verge3D 4.2 pre 3 introduced a bug which prevents export of compressed or non-standard images. You have the following options then:

    1) return back to 4.1 stable, then perform the update of the AR app to fix the issue with the missing button.

    2) wait several days for 4.2 stable – going to release it in the beginning of next week.

    Good news is that in the future these kinds of issues will be no more since we just switched to the new Asset Store which separates demos for stable and pre versions of Verge3D.

    Verge3D’s Tech Chief
    FB | Twitter | VK

    #58402
    g.granger
    Customer

    Thanks Alexander, i’m back to 4,1 ;)

    #58443
    vision
    Customer

    I have also installed 4.1 again, but no A button, even in version 4.0 no AR button. I am waiting for version 4.2 stable.

    #58444
    vision
    Customer

    I have also installed 4.1 again, but no AR button, even in version 4.0 no AR button. I am waiting for version 4.2 stable.

    • This reply was modified 1 week, 5 days ago by vision.
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