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Application crashes on iPhone

Home Forums Bug Reports and Feature Requests Application crashes on iPhone

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #55307
    Mariusz
    Customer

    Hi, I published the application, and it works fine on desktop and on mobile Android. But it crashes on iPhones iOS.

    The application loads, and even runs for 1 second, but then an error occurs: “A problem repeatedly occurred on https://my-website-address.com”.

    It happens on 3 physical devices and on the online test.

    I have no idea why this happens, any suggestions?

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    #55309
    kdv
    Participant

    no suggestions untill you show the real url to the app…

    #55310

    Hi, as suggested, app link would be really helpful. Also, please check whether the Scooter app works on your iPhones: https://v3d.net/s

    Verge3D’s Tech Chief
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    #55311
    Mariusz
    Customer

    Hi, here is the link: —

    The Scooter works properly on Browserstack, unfortunately, my application gets this error.

    #55312
    kdv
    Participant

    Big textures can crush iPhones, espesially if width and height are not the power of two (5702×2376) + your app prints to the browser console the app’s statistics frequently.

    #55313
    Mariusz
    Customer

    Thank you! I switched off the “print to console” puzzle – apparently, it was causing problems. The application loads now. Thanks! Unfortunately, it looks like a mess now, but I’m going to improve the textures and see if it helps. :)

Viewing 6 posts - 1 through 6 (of 6 total)
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