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Application crashes on iPhone

Home › Forums › Bug Reports and Feature Requests › Application crashes on iPhone

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • 2022-08-26 at 9:50 am #55307
    Mariusz
    Customer

    Hi, I published the application, and it works fine on desktop and on mobile Android. But it crashes on iPhones iOS.

    The application loads, and even runs for 1 second, but then an error occurs: “A problem repeatedly occurred on https://my-website-address.com”.

    It happens on 3 physical devices and on the online test.

    I have no idea why this happens, any suggestions?

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    2022-08-26 at 10:39 am #55309
    kdv
    Participant

    no suggestions untill you show the real url to the app…

    Puzzles and JS. Fast and expensive.

    If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of meaning at all.

    2022-08-26 at 11:42 am #55310
    Alexander Kovelenov
    Staff

    Hi, as suggested, app link would be really helpful. Also, please check whether the Scooter app works on your iPhones: https://v3d.net/s

    Soft8Soft Tech Chief
    X | FB | LinkedIn

    2022-08-26 at 11:58 am #55311
    Mariusz
    Customer

    Hi, here is the link: —

    The Scooter works properly on Browserstack, unfortunately, my application gets this error.

    2022-08-26 at 12:31 pm #55312
    kdv
    Participant

    Big textures can crush iPhones, espesially if width and height are not the power of two (5702×2376) + your app prints to the browser console the app’s statistics frequently.

    Puzzles and JS. Fast and expensive.

    If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of meaning at all.

    2022-08-26 at 12:50 pm #55313
    Mariusz
    Customer

    Thank you! I switched off the “print to console” puzzle – apparently, it was causing problems. The application loads now. Thanks! Unfortunately, it looks like a mess now, but I’m going to improve the textures and see if it helps. :)

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