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3d link safari and chrome wont open on mobile

Home Forums Bug Reports and Feature Requests 3d link safari and chrome wont open on mobile

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #52443
    Osmar Rodriguez
    Customer

    Hello

    i send the link to a couple of people and they say the get an error. It opens sometimes on some phones and others it doesn’t.

    https://v3d.net/7ok

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    #52450
    xeon
    Customer

    The link works. Tested here in Irvine, ca USA.

    The problem maybe the location they are viewing from and restrictions related to viewing the server based on its location.

    Xeon
    Route 66 Digital
    Interactive Solutions - https://www.r66d.com

    #52491
    tsanni07
    Participant

    Hi,

    I am having similar isues with my link also. It seems to work on andriod devices but ios returns an error page.

    Here is my link: https://v3d.net/7s4

    #52494
    kdv77kdv
    Participant

    https://v3d.net/7ok

    I see no problem with your app. My iPhone, Android and Chrome open it rather fast. 4k textures on a small object? ))) Why?

    #52496
    tsanni07
    Participant

    The textures are 2k not 4k.

    That is interesting thatit works on yourIOS device as I have sent it to more than 4 people (including my device) who have coome back with the same issue.

    Do you think the issue is with the size of my textures or the number of shaders used on the model?

    #52498
    kdv77kdv
    Participant

    The textures are 2k not 4k.

    really? I see two 4096×4096, several 1920×1920 textures (why 1920? why not 2048?) and one 4096×2048 HDRi Map. no 2048×2048 at all)))

    That is interesting that it works on your IOS device

    and this device is really old ))) iPhone SE (2016) with iOS 15.5

    btw, in v3d.js 3.9.1+ the anti-aliasing is disabled on iOS devices and your model looks not good…

Viewing 6 posts - 1 through 6 (of 6 total)
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