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Could not enter AR mode

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • 2019-12-18 at 1:59 am #22052
    karl36
    Customer

    Hi，I am testing the case of the augmented reality. But I can‘t enter AR mode.
    My phone：Galaxy S10
    OS：Android 9
    Chrome：Chrome 78
    I have installed ARCore and opened the chrome experiment.When I click the “Enter AR”,it shows “Could not AR mode”.
    I don’t know Why

    2019-12-18 at 2:25 pm #22062
    Yuri Kovelenov
    Staff

    Hi,

    are you running the AR demo from our website?

    https://cdn.soft8soft.com/demo/applications/augmented_reality/augmented_reality.html

    Chief 3D Verger | LinkedIn | X

    2019-12-19 at 1:29 am #22078
    karl36
    Customer

    Yes，I am running the AR demo from your website on my phone.But failed.

    2019-12-19 at 12:51 pm #22134
    Yuri Kovelenov
    Staff

    Do ARCore demos work on your phone?

    Chief 3D Verger | LinkedIn | X

    2019-12-20 at 1:21 am #22169
    karl36
    Customer

    Yes, my ARPlan 3D works ok.

    2019-12-20 at 8:57 am #22181
    Yuri Kovelenov
    Staff

    Unfortunately we don’t have this device in our hands to test it out. Maybe somebody from the community could confirm it?

    Chief 3D Verger | LinkedIn | X

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