graphics driver crashes when loading scene

This topic has 16 replies, 4 voices, and was last updated 5 years, 6 months ago by Alexander Kovelenov.

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2020-04-28 at 8:35 am #26806

michael90g
Participant

hi, i just created a new scene in blender 2.82 with only a cube in it, and a diffuse shader, i export it and publish it from the app manager and it runs fine on my high-end computer, but it crashes the gpu on my low end laptop, lenovo thinkpad t460p, intel hd 530.
it crashes second after the loading bar appears.

the laptop can run the demo files here online just fine, the mill scene, and the suv etc..

any ideas?

2020-04-28 at 8:58 am #26813

Alexander Kovelenov
Staff

Hi,

looks like the known issue with Intel GPU. Does this link work?

https://cdn.soft8soft.com/AROAJSY2GOEHMOFUVPIOE:d435029bdd/applications/scooter/index.html

Soft8Soft Tech Chief
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2020-04-28 at 9:08 am #26816

michael90g
Participant

Hi,

it actually runs! and smooth to, it looks really heavy though, didnt think it would.

this is the scene im trying to load:
https://cdn.soft8soft.com/AROAJSY2GOEHMOFUVPIOE:c862b251f9/applications/box/box.html

2020-04-28 at 9:15 am #26817

Alexander Kovelenov
Staff

Great, that means the bug was fixed in the fresh Verge3D 3.1 update. Check it out!

Soft8Soft Tech Chief
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2020-04-28 at 9:32 am #26820

michael90g
Participant

well that didnt fix the issue for me, i use 3.1 and i cant load scenes exported from it on my laptop with intel hd 530 on it.

2020-04-28 at 9:57 am #26822

michael90g
Participant

could you please check out to see if you can open this scene?

https://cdn.soft8soft.com/AROAJSY2GOEHMOFUVPIOE:c862b251f9/applications/box/box.html

2020-04-28 at 9:58 am #26823

Yuri Kovelenov
Staff

Hi,

the link still contains a 3.0.1-version app. Please update your app using update button in the App Manager.

Chief 3D Verger | LinkedIn | X

2020-04-28 at 10:20 am #26824

michael90g
Participant

aha, it rolled out today!? i downloaded verge 3d yesterday you know so i was sure it was latest, i will upgrade and post results here!

2020-04-28 at 10:30 am #26827

michael90g
Participant

it still wont load after upgrading to 3.1,

https://cdn.soft8soft.com/AROAJSY2GOEHMOFUVPIOE:c862b251f9/applications/box/box.html

2020-04-28 at 10:36 am #26829
Yuri Kovelenov
Staff
nah, it’s still 3.0.1
Attachments:
1. version.jpg
Chief 3D Verger | LinkedIn | X
2020-04-28 at 10:45 am #26831

michael90g
Participant

ok, my bad, works like a charm now! thanks!

2020-04-28 at 10:54 am #26832

Yuri Kovelenov
Staff

Chief 3D Verger | LinkedIn | X

2020-05-22 at 9:51 am #27886

paul.abele
Customer

Hi,
I have a small problem, I cannot load my CSGV-3D.index application on the SOFT8SOFT server. (the html file works correctly). While on my computer, in localhost, I can correctly view the index version. How can I make the CSGV-3d file work on the remote server?
Thank you for your reply,

here below the error message after uploading

AccessDeniedAccess DeniedEE1711968FA6C0D0Sg6I/MWwRrgsQuZ7m00hJaXPad9l9csNDMvkbpSVMzweHNFQRt2TOrxgq8UQYBguA9ArLQjWLds=

Paul

2020-05-22 at 12:38 pm #27896

Yuri Kovelenov
Staff

Hi,

this may be an issue with file names – the URLs are case-sensitive

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2020-05-22 at 3:08 pm #27907

paul.abele
Customer

I checked the files (index and html) and repeat the operations, there are no problems on the localhost of my computer. As against the index and html files do not work together on SOFT8SOFT server (they can be read separately, but it has no interest …
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