Open website puzzle not working.

This topic has 9 replies, 3 voices, and was last updated 2 years, 2 months ago by Patrick Hough.

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2019-03-14 at 4:54 am #12686

Philip Fong
Customer

Please check if this is a bug or I am not doing doing right. I have set three items at the shopping bag to respond to url click.

Only the “E” works (a new tab), others does not.

https://cdn.soft8soft.com/AROAJSY2GOEHMOFUVPIOE:384eca5721/applications/Everyday Mall Logo/Everyday Mall Logo.html

File:
https://drive.google.com/open?id=12hfyimgNB8DJcqbeHB51nOmTLvqI4ddW

2019-03-14 at 7:22 am #12694

Yuri Kovelenov
Staff

Hi,

Try switching the setting to new tab for the other 2 objects.

Chief 3D Verger | LinkedIn | X

2019-03-14 at 8:17 am #12709

Philip Fong
Customer

But I need it to open in the same tab or inline frame.

2019-03-14 at 9:12 am #12711
Yuri Kovelenov
Staff
Checked that again and found a bug in the open web page puzzle. Please replace the Puzzles with the fix file (attached) and see if it works.
Attachments:
1. puzzles.min_.zip
Chief 3D Verger | LinkedIn | X
2019-03-16 at 4:55 pm #12848

Philip Fong
Customer

Thanks.

2019-04-12 at 2:27 pm #13833

Philip Fong
Customer

The “open web page” not working again, please check.
Click the “promotion” button supposed to open a website.

https://s3-ap-southeast-1.amazonaws.com/everyday-mall/3D/Everyday-fidget-2.html

Puzzle: https://drive.google.com/open?id=1Q8xbivZncGxdIQkGZvwL7SuK6JJrvCHq

Blend: https://drive.google.com/open?id=1YAcNksI0ZhNY2ARA-tBjlW-c_MWM8EBU

2019-04-12 at 2:56 pm #13835
Yuri Kovelenov
Staff
Hi,

Thanks for reporting this. It is a newly introduced bug that we have fixed. Please replace the Puzzles runtime with attached file.
Attachments:
1. puzzles.min_.zip
Chief 3D Verger | LinkedIn | X
2019-04-13 at 12:00 pm #13843

Philip Fong
Customer

Thank you very much.

2023-10-26 at 1:48 pm #67937

Patrick Hough
Customer

Hi,

I am trying to use the “open web page” puzzle to open an external web page.
It works fine on my local machine. I click on an object and the linked website opens in a new tab.

However, when I upload the files to the server – nothing happens when I click on the object.
Is there something more I need to do?

2023-10-26 at 3:14 pm #67938

Patrick Hough
Customer

Hi,

I have solved the problem of the “open web page” puzzle not working.
I cleaned the cache in the web browser and the problem disappeared.

I had made several changes to the puzzels over the last few days and a previous version must have remained in the cache. Once I cleaned the cached everything worked properly.
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