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Problem with Verge3D Woocommerce In Iphone

Home › Forums › General Questions › Problem with Verge3D Woocommerce In Iphone

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • 2022-05-23 at 9:31 pm #52314
    abnersaab
    Customer

    Hello guys, how are you doing? Im facing a Issue with verge3d on Woocommerce for Iphone, for Android and Mac it works very well.

    I put the verge3D on my product and set it as fixed on the top of the page, so my client can scroll the options and see it while he changes the color, but on the Iphone he is only able to interact with the 3D in the top of the page, when he scroll the page and try to interact with the 3d it doesnt reconize it.

    As I said for other platforms it works very well but on Iphone I have this problem. Someone can help me with that?

    Here’s a link of one of my products with this problem:

    3D DELUXE JACKET

    Thank you so much!

    2022-05-24 at 6:49 am #52330
    Yuri Kovelenov
    Staff

    it may be something wrong with the WP theme. Does this woocommerce store works correctly on iphone, if there is no 3D enabled?

    Chief 3D Verger | LinkedIn | X

    2022-05-25 at 2:05 pm #52402
    abnersaab
    Customer

    Yes, it works, if it is a image or even the WhatsApp plugin that I’ve installed that appears in front of everything, it works well but for the verge3d this is happening and only on Iphone. I already tried to open on safari or chrome for Iphone but both have the same problem.

    2022-05-25 at 2:07 pm #52403
    abnersaab
    Customer

    One more thing is that for any other device, the fullscreen button appears on the corner, but on Iphone it desappear…

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